
Martin Conway
I love working with clients and helping them achieve better business outcomes through consulting and technology services. I... | County Dublin, County Dublin, Ireland
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Martin Conway’s Emails co****@ie****.ibm
Martin Conway’s Phone Numbers 1212830****
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Martin Conway’s Location County Dublin, County Dublin, Ireland
Martin Conway’s Expertise I love working with clients and helping them achieve better business outcomes through consulting and technology services. I deliver transformative programs and managed services to help them do that. Forging the right team culture is my first priority to successful delivery. I have learned through senior leadership roles that forging the right culture requires focus however delivers many benefits. I have enjoyed many senior management positions in the tech sector, in EDS, IBM and currently in Novartis. I performed roles such as systems engineer, program manager, solution architect, delivery executive, offering leader and head of engagement services. I have enjoyed success and learned from failure. Successes include delivering successful transformation of a Fortune 50 client’s travel expense accounting operation, developing and taking to market an innovative talent management offering and developing a global legal and compliance engagement service. My client and team's needs are my priority. I believe gaining trust is key to success. I do this by conducting business with integrity, listening and demonstrating partnership in achieving mutual goals. The leader I aspire to be, is one that leads by example, is honest, communicates clear direction, creates a high performance culture, is decisive, takes ownership, eliminates friction, and promotes innovation. I have led teams of 100+ across different domains and centers across India, Philippines, Krakow, Budapest, Dublin, Mexico and Costa Rica. Innovation and technology have always been my passion. Earlier in my career I was an accomplished system engineer. More recently I led an amazing team whom helped improve the experience Health Care Professionals and patients enjoy when partnering with Novartis. Professional Skills: Business Development Change Manager BPO Delivery Executive Offering Manager Program Manager Strategic Leadership Transformation Manager Transition Manager Domain Knowledge: Contact Centre/CRM F&A BPO HR BPO Legal Service Travel & Expense Accounting Legal and Compliance Pharma
Martin Conway’s Current Industry Novartis
Martin
Conway’s Prior Industry
Ibm
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Novartis
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Work Experience

Novartis
Head of Engagement Services (Legal & Compliance)
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ibm
Associate Partner | Global Offering Manager HR Services | Global Delivery Lead
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Associate Partner - Global Delivery Project Executive
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Associate Partner | Global Transformation Leader
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Regional Product Leader
Mon Nov 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Finance & Accounting Services Transition Executive
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)