Matt Clarke
Experienced Financial Contractor - Roles have included QC/QA as a member of the QC operation for Clydesdale Bank... | Liverpool, England, United Kingdom
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Matt Clarke’s Emails ma****@vi****.com
Matt Clarke’s Phone Numbers No phone number available.
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Matt Clarke’s Location Liverpool, England, United Kingdom
Matt Clarke’s Expertise Experienced Financial Contractor - Roles have included QC/QA as a member of the QC operation for Clydesdale Bank (CYBG) in Reading. Prior to this I was a Team Manager running customer relations team for Dollar Financial UK. Experience with building a team of contractors from scratch with full route to competency and process training. Responsible for full QA and OT of teams and reporting of relevant MI to senior management. Previous roles include working a range of productss and acting as a complaints handler on PPI, Irresponsible Lending (non-PPI) and FOS complaint handling.
Matt Clarke’s Current Industry Financial Ombudsman Service
Matt
Clarke’s Prior Industry
Lloyds Bank
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Nationwide Building Society
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The Money Shop
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Clydesdale Bank
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Virgin Money
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Financial Ombudsman Service
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Work Experience
Financial Ombudsman Service
Contingent Investigator
Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Virgin Money
Credit Card Complaints Team Manager
Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Clydesdale Bank
Quality Checker /Quality Assurance
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
The Money Shop
Complaint Handler and subsequently Customer Relations Team Leader
Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Nationwide Building Society
FOS Member Relationship Manager
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Lloyds Bank
PPI Complaints Hander
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Matt Clarke Email Addresses
FAQ About Matt Clarke
-
Matt Clarke is located at
Liverpool, England, United Kingdom -
Matt Clarke is a
Experienced Financial Contractor - Roles have included QC/QA as a member of the QC operation for Clydesdale Bank (CYBG) in Reading. Prior to this I was a Team Manager running customer relations team for Dollar Financial UK. Experience with building a team of contractors from scratch with full route to competency and process training. Responsible for full QA and OT of teams and reporting of relevant MI to senior management. Previous roles include working a range of productss and acting as a complaints handler on PPI, Irresponsible Lending (non-PPI) and FOS complaint handling. Financial Ombudsman Service -
Matt Clarke currently works in the
Financial Ombudsman Service -
Matt Clarke specializes in
Experienced Financial Contractor - Roles have included QC/QA as a member of the QC operation for Clydesdale Bank (CYBG) in Reading. Prior to this I was a Team Manager running customer relations team for Dollar Financial UK. Experience with building a team of contractors from scratch with full route to competency and process training. Responsible for full QA and OT of teams and reporting of relevant MI to senior management. Previous roles include working a range of productss and acting as a complaints handler on PPI, Irresponsible Lending (non-PPI) and FOS complaint handling. -
Matt Clarke speaks the following languages:
No languages available. -
Matt Clarke has prior experience in the following industries:
Virgin Money , Clydesdale Bank , The Money Shop , Nationwide Building Society , Lloyds Bank -
Matt Clarke has the following professional experience:
Financial Ombudsman Service , Virgin Money , Clydesdale Bank , The Money Shop , Nationwide Building Society , Lloyds Bank . -
You can view Matt Clarke’s
LinkedIn profile at LinkedIn URL. -
Matt Clarke’s work email addresses are
[email protected] . -
Matt Clarke works at
Financial Ombudsman Service
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