
Matthew Couto
As the Assistant Manager I drive profitable sales growth by planning and executing company merchandising direction to drive... | Mississauga, Mississauga, Canada
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Matthew Couto’s Emails mc****@ga****.com
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Matthew Couto’s Location Mississauga, Mississauga, Canada
Matthew Couto’s Expertise As the Assistant Manager I drive profitable sales growth by planning and executing company merchandising direction to drive sales and deliver standard operating procedure execution in my department (i.e. markdowns, signage, replenishment, and marketing). As the subject matter expert for all brand merchandising training, product standard operating procedures, tools and resources, I am also responsible for holding others accountable for meeting merchandising standards and productivity expectations. I am responsible for flexing to drive profitability based on Gap Factory's merchandising principles and financial analysis. I am responsible for knowing and executing all company product knowledge and strategies. I play a critical leadership role within my store, leading both direct and indirect reports to positively impact my team, operations and profitability of the store. As a Gap Factory leader, my first priority is to contribute to the success of my store. As the Leader on Duty, I deliver results during my assigned time, drive key performance indicators and brand loyalty by leading through my team. I make decisions and collaborate with other members of my store leadership team to prioritize work based on business needs and company direction.As the Department Manager I drove profitable sales growth by planning and executing company merchandising direction to drive sales and deliver standard operating procedure execution in my department (i.e. markdowns, signage, replenishment, and marketing). As the subject matter expert for all brand merchandising training, product standard operating procedures, tools and resources, I was also responsible for holding others accountable for meeting merchandising standards and productivity expectations. I was responsible for flexing to drive profitability based on Old Navy's merchandising principles and financial analysis. I was responsible for knowing and executing all company product knowledge and strategies. I played a critical leadership role within my store, leading both direct and indirect reports to positively impact my team, operations and profitability of the store. As an Old Navy leader, my first priority was to contribute to the success of my store. As the Sales and Service Leader, I delivered results during my assigned time, drove key performance indicators and brand loyalty by leading through my team. I made decisions and collaborated with other members of my store leadership team to prioritize work based on business needs and company direction.As the Department Specialist, I drove profitable sales growth by planning and executing company merchandising direction in my assigned department to drive sales and deliver standard operating procedure execution (i.e. markdowns, signage, replenishment, marketing). As the subject matter expert for all brand merchandising training, product standard operating procedures, tools and resources, I was also responsible for ensuring Brand Associates are trained and meet merchandising standards and productivity expectations. I was responsible for flexing to drive profitability based on Old Navy's merchandising principles and financial analysis. As an Old Navy leader, my first priority was to contribute to the success of my store. As the Sales and Service Leader, I delivered results during my assigned time, drove key performance indicators and brand loyalty by leading through my team. I made decisions and collaborated with other members of my store leadership team to prioritize work based on business needs and company direction.As an Acting Back of House Specialist, I was responsible leading a team of Logistics Associates in the unpacking and placing of merchandise received in our weekly shipment. I ensured my team hit their target UPH (Units Per Hour) during my shift so that all product reached the sales floor in a timely matter. I flexed product when necessary in compliance with Old Navy's merchandising standards. As an Old Navy leader, my first priority was to contribute to the success of my store. As the Sales and Service Leader, I delivered results during my assigned time, drove key performance indicators and brand loyalty by leading through my team. I made decisions and collaborated with other members of my store leadership team to prioritize work based on business needs and company direction.As a Logistics Associate, I was responsible for the unpacking and placing of merchandise received in our weekly shipment. I hit their target UPH (Units Per Hour) during my shift to ensure that all product reached the sales floor in a timely matter. I flexed product when necessary in compliance with Old Navy's merchandising standards.Responsible for the merchandising and appearance of several sections of the store including Ready-to-Wear, shoes/accessories, sleepwear and intimates. Help the Flow team to flex new product onto the sales floor. Perform weekly audits to discover any issues that need to be resolved. Flex product to racks that are selling down. Ticketing and marking down or clearance and sale items. Acted as a supervisor to the softlines team when no team leader or executive team leader was on the floor. Creating interesting endcaps and mannequins to help drive profitable sales. Offer a fast, fun and friendly guest experience.u2028 I have received lots of recognition from guests, co-workers and supervisors for my excellent guest service and merchandising skills.Deliver a great-looking, fully-stocked sales floor. Offer a fast, fun and friendly guest experience. Create and push u201cpullsu201d to replenish the sales floor. Backstock merchandise. Unload the truck and work on the line sorting packages.Our mission is simple: to bring quality hand made home decor accessories to the masses. We live in a society saturated with mass-produced products with no character and NorthernHouse.ca wants people to see that unique goods don't have to cost them an arm and a leg.Bankruptcy processing agent for the Royal Bank of Canada. In charge of speaking to different trustee offices regarding bankruptcies and consumer proposals. Responsible for filing claims through mail, fax and online. Contacting the Royal Bank of Canada to negotiate counter offers for consumer proposals Involved in data entry work.Managed a retail store with sales exceeding $500,000 annually. Maintaining the overall appearance of the store, making sure displays are well stocked, all products are out on the sales-floor, clean and ready for sale. Responsible for reducing shrink caused by internal and external forces (i.e. shoplifting, internal theft, incorrect scanning practices, etc.) In charge of conducting quarterly inventory counts of all merchandise in store. Dealing with customer service issues regarding returns, repairs and warranties.Attended training sessions and management meetings in lieu of manager. Responsible for making sure fellow employees are following the Standard Operating Practices put in place by head office. All the responsibilities of a sales associate.Assisted customers with finding product solutions that would not only fit their individual needs, but also their budget. Worked in a fast paced environment with a range of people. Responsible for meeting sales quotas, stocking shelves and maintaining the look of the store.
Matthew Couto’s Current Industry Gap
Matthew
Couto’s Prior Industry
The Source
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D+H
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Northern House
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Target
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Gap Inc./Old Navy
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Gap
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Work Experience

Gap
Assistant Manager
Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Gap Inc./Old Navy
Department Manager (Men's and Boy's)
Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Gap Inc./Old Navy
Department Specialist (Men's and Women's)
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Gap Inc./Old Navy
Acting Back of House Specialist
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Gap Inc./Old Navy
Logistics Associate
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Target
Merchandise Brand Team Member
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Target
Merchandise Flow Team Member
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Northern House
Owner
Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
D+H
Bankruptcy Processing Agent
Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
The Source
Store Manager
Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
The Source
Assistant Manager
Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
The Source
Sales Associate
Thu Dec 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)