
Maurice Escourse
Maurice joined the HP Outsourcing team in November 2002 as a Client Service Executive working on the CIBC... | Toronto, Ontario, Canada
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Maurice Escourse’s Emails ma****@hp****.com
Maurice Escourse’s Phone Numbers No phone number available.
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Maurice Escourse’s Location Toronto, Ontario, Canada
Maurice Escourse’s Expertise Maurice joined the HP Outsourcing team in November 2002 as a Client Service Executive working on the CIBC Account and has held various client facing roles most recently as an Account Manager. Prior to this Maurice worked at I-HP a joint venture IT Outsourcing company between HP and CIBC. Here he worked in a client facing role as a Client Service and Support Manager since 1998. o Responsible for the delivery of all HP services to the customer according to the SLA o Ensuring that costs are within or better than the delivery costs contracted. o Act and be recognized by the customer as a single point of contact into HP. o Manages service delivery teams and develops the skills necessary either directly or through a matrix organization. o Ensures customer satisfaction. o Manages new service opportunities Prior to joining CIBC/I-HP Maurice worked for a mid size company in Toronto as a General Manager/Project Manager responsible for the delivery of services to various customers across Canada. Specialties: Viewed as a Professional Developed & Practical Skills In o Financial Management o Client Management o Project Management o People Management o Service Level Management o Problem Management o Change Management o Incident Management o Contingency Management Very client oriented/focused Team builder/developer Great communicator Great organizational skills Very detailed oriented Consensus builder Decisive, adaptable, and forward thinker Microsoft Office suite
Maurice Escourse’s Current Industry Hp
Maurice
Escourse’s Prior Industry
Intercon Security
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Cibc
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Hp
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Work Experience

Hp
Account Manager
Sun Nov 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cibc
Client Service & Support Manager
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Intercon Security
Systems Engineering Department Manager
Fri Jan 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)