
Mehul Patel
# Ability to lead Major Incident Bridges, manage communications, and accurately document activities # Ability to establish and maintain... | Marsden Park, New South Wales, Australia
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Mehul Patel’s Emails mp****@sg****.com
Mehul Patel’s Phone Numbers No phone number available.
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Mehul Patel’s Location Marsden Park, New South Wales, Australia
Mehul Patel’s Expertise # Ability to lead Major Incident Bridges, manage communications, and accurately document activities # Ability to establish and maintain IT Service Management processes, practices, and reporting systems # Have 7+ years of experience in IT Service Delivery teams aligned with ITIL # A self-starter with ability to work independently. # Flexible and result driven. # Excellent interpersonal, negotiation, and collaboration skills. # Exceptional communication skills with a passion to drive incident resolution time to a minimum. # Proven track record in IT Service Continuity Management (ITSCM) and demonstrated experience # Ability to manage large-scale Disaster Recovery activities with multiple stakeholder groups # Vendor & supplier management skills # Ability to remain calm and work through solutions in the event of a crisis or disaster # Ability to multi-task and prioritize work in accordance to challenging deadlines and resource constraints. # Ability to influence whilst being highly personally accountable. # Able to prioritize and strike a balance between critical tasks and high-impact, quick wins. # Proven experience as a Major Incident Manager with the ability to delegate and manage team members to achieve desired outcome. # Have 5+ years of IT Production/Application Support experience
Mehul Patel’s Current Industry Sg Fleet
Mehul
Patel’s Prior Industry
Information Technology Centre
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Elecon Information Technology
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Mastercard
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Sg Fleet
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Work Experience

Sg Fleet
Incident and Problem Specialist
Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Mastercard
Senior Business Operations Analyst
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Elecon Information Technology
Sr. Software Engineer
Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Information Technology Centre
SSRS Developer / Tutor
Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)