
Michael Duncan
Talented professional with 30+ years of progressive accomplishments leading operations, logistics, and project management within the Research and... | Raleigh, North Carolina, United States
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Michael Duncan’s Emails mi****@pr****.com
Michael Duncan’s Phone Numbers No phone number available.
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Michael Duncan’s Location Raleigh, North Carolina, United States
Michael Duncan’s Expertise Talented professional with 30+ years of progressive accomplishments leading operations, logistics, and project management within the Research and Development organization, with experience in various aspects of Lean Operations in contributing to organizational growth. Proven success establishing profitable business development that significantly drive sustainable growth in technology enablement and IT business units, reducing R&D costs, and enhance customer satisfaction. Expertise in lean operations with demonstrated strengths in Strategic Planning and Leadership, Contract Negotiations, Vendor Management, Budgeting, and Team Building. Exceptional customer service skills. Respected leader, talented at developing and directing diverse teams, multimillion-dollar projects and a solid client-base. Establish quality relationships with clients, vendors and staff at all levels of the career spectrum. Address deadlines, exceed business goals. Specialties: Certified Lean Six Sigma Green Belt Certified SAFe 5 Agilist Certified Customer Success Manager (CCSM) Level 1-4
Michael Duncan’s Current Industry Progress
Michael
Duncan’s Prior Industry
Ca Technologies
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Kaseya
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Progress
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Work Experience

Progress
Vice President, Customer Success (Application and Data Platform BU)
Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Progress
Sr. Director, Customer Success
Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Progress
Director, Customer Success
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Kaseya
Vice President, Global Customer Support
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ca Technologies
Senior Director, Engineering/Business Unit Operations
Mon May 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Ca Technologies
Vice President, Customer Support Operations
Sat Apr 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Ca Technologies
Director, Customer Support Operations
Fri Mar 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time)