Michael Roach
An enthusiastic, energetic and hardworking individual with over 9 years’ experience across all aspects of the financial services... | Stockton-on-Tees, England, United Kingdom
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Michael Roach’s Emails mi****@uk****.co
Michael Roach’s Phone Numbers No phone number available.
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Michael Roach’s Location Stockton-on-Tees, England, United Kingdom
Michael Roach’s Expertise An enthusiastic, energetic and hardworking individual with over 9 years’ experience across all aspects of the financial services sector. Specializing in a regulatory background with key focuses on Quality Assurance, KYC, Audit Control and managing teams to successfully achieve strict compliance goals and key deliverables. I have extensive experience of regulated insurance products such as PPI/CPP/IPA across various financial platforms (credit cards, loans, mortgages) and case handling from initial stages through to completion. I also have extensive redress experience along with knowledge of Compliance/Anti Money Laundering rules and a track record of delivering training, QA and Team Management to achieve KPI’s consistently .
Michael Roach’s Current Industry Momenta Group Global
Michael
Roach’s Prior Industry
Barclaycard
|
Firstsource Solutions
|
Ukar
|
Momenta Group Global
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Work Experience
Momenta Group Global
Outcome Tester / Quality Analyst
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ukar
Senior Quality Associate
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Firstsource Solutions
Team Manager
Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Firstsource Solutions
Quality Analyist
Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Barclaycard
Trainer - Ppi And Sme
Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Barclaycard
Complaints Customer Relationship Manager
Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Barclaycard
Senior Customer Service Advisor
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Michael Roach Email Addresses
FAQ About Michael Roach
-
Michael Roach is located at
Stockton-on-Tees, England, United Kingdom -
Michael Roach is a
An enthusiastic, energetic and hardworking individual with over 9 years’ experience across all aspects of the financial services sector. Specializing in a regulatory background with key focuses on Quality Assurance, KYC, Audit Control and managing teams to successfully achieve strict compliance goals and key deliverables. I have extensive experience of regulated insurance products such as PPI/CPP/IPA across various financial platforms (credit cards, loans, mortgages) and case handling from initial stages through to completion. I also have extensive redress experience along with knowledge of Compliance/Anti Money Laundering rules and a track record of delivering training, QA and Team Management to achieve KPI’s consistently . Momenta Group Global -
Michael Roach currently works in the
Momenta Group Global -
Michael Roach specializes in
An enthusiastic, energetic and hardworking individual with over 9 years’ experience across all aspects of the financial services sector. Specializing in a regulatory background with key focuses on Quality Assurance, KYC, Audit Control and managing teams to successfully achieve strict compliance goals and key deliverables. I have extensive experience of regulated insurance products such as PPI/CPP/IPA across various financial platforms (credit cards, loans, mortgages) and case handling from initial stages through to completion. I also have extensive redress experience along with knowledge of Compliance/Anti Money Laundering rules and a track record of delivering training, QA and Team Management to achieve KPI’s consistently . -
Michael Roach speaks the following languages:
No languages available. -
Michael Roach has prior experience in the following industries:
Ukar , Firstsource Solutions , Firstsource Solutions , Barclaycard , Barclaycard , Barclaycard -
Michael Roach has the following professional experience:
Momenta Group Global , Ukar , Firstsource Solutions , Firstsource Solutions , Barclaycard , Barclaycard , Barclaycard . -
You can view Michael Roach’s
LinkedIn profile at LinkedIn URL. -
Michael Roach’s work email addresses are
[email protected] . -
Michael Roach works at
Momenta Group Global
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