
Michael Rowles
Managed, developed, and administered policies and workload for 50+ employees from different craft professionals within time and productivity... | Yukon, Yukon, United States
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Michael Rowles’s Emails mr****@us****.com
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Michael Rowles’s Location Yukon, Yukon, United States
Michael Rowles’s Expertise Managed, developed, and administered policies and workload for 50+ employees from different craft professionals within time and productivity deadlines. Utilized ability to mentor employees as well as triage workloads to ensure daily achievement of the Postal Services universal service goals.Conducts mail and parcel delivery for a key city center that includes over 800+ residential addresses and a public school system for the town. • Headed delivery operations in Supervisory role for Mustang Post Office on detail assignment. • Amazon Coordinator – Collaborated with Amazon, civilian trucking contractor, and Oklahoma District wide Post Offices to guarantee Sunday Amazon delivery. • Conducts delivery of accountable, insured, and restricted mail and parcels at a 100% success rating. • Responsible for training City Carrier Assistant (CCA) new hires at station, resulting in 100% retention rate with all CCA’s personally mentored. • Composed with Postmaster preparation measures for routes that resulted in continued high efficiency rates even with city expansion. • Maintains a 99% tracked delivery confirmed scan rate. • Maintained same route and rapport consistently for over two years, active part of the community.Responsible for the pickup and delivery of customer orders along a designated route of 200 clients; serviced 30+ Automated Teller Machines (ATMs). • Protected and delivered funds in excess of $10M to over 200 locations with zero issues or customer complaints. • Obtained armed and unarmed Council on Law Enforcement Education and Training certifications; possess Level I, II, and IV. • Observed and reported incidents of suspicious activity to client representatives and company management. • Promoted risk management standard operating procedures (SOP) now used by 20+ clients to better ensure safe and efficient delivery of orders. • Issued and received receipt of 1K+ transfers of valuables ranging from personal effects to currency. • Operated and maintained armored vehicle and associated equipment worth $15,000+; conducted daily inspections and maintenance to ensure 100% readiness.• Oversaw daily store operation and employee supervision in lieu of Store Managers absence. • Controlled and accounted for daily cash flows within store safes and bank deposits. • Resolved conflicts with customers to ensure every wrong was made right.Infantry Squad Leader – 12 months Combat Deployment in support of Operation Iraqi Freedom. Supervised and coordinated the preparation of personnel, weapons and equipment for movement and combat. The establishment and operation of unit command posts, the fire and movement between tactical units, the fire of supporting arms, and the unit resupply and casualty evacuation efforts; responsibilities included scheduling, payroll, training, certifications, record management, and performance evaluations. • Managed the health, welfare and professional development of 9 personnel. Accounted and maintained all team equipment and two tactical vehicle M1151A1 up-armored HMMWV, 2 M2A3 Bradley Fighting Vehicles (BFV) valued in excess of $3M+ each. • Developed and instructed classes to promote effective public relations to include; key leader engagements, actions on the objective, and effective partnership. • Trained on basic and advanced skills in regards to light infantry maneuvers; evaluated, assessed and provided guidance on land navigation, tactics and health and welfare in domestic and international settings within regulatory compliance. • Conducted convoy security patrols, route reconnaissance and surveillance and quick reaction force in support of Operation Iraqi Freedom; analyzed terrain and combat strength to identify ambush sites and mission critical capabilities. • Planned and prepared combat missions; advised Senior Leadership on directives and initiatives in support of a 40+ personnel platoon ensuring safety and mission success were achieved. • Authored and instructed training curriculum to meet quarterly mandated training requirements for all personnel to include; Sexual Harassment and Response Prevention (SHARP), Equal Opportunity (EO), Suicide Prevention, and Information Awareness (IA).
Michael Rowles’s Current Industry United States Postal Service
Michael
Rowles’s Prior Industry
US Army
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Starbucks
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Loomis
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United States Postal Service
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Work Experience

United States Postal Service
Delivery Supervisor / Customer Services
Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
United States Postal Service
City Carrier / 204B Supervisor
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Loomis
Armed Service Technician
Fri Feb 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Starbucks
Shift Supervisor
Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
US Army
Infantry Squad Leader
Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)