
Mike Carter
Executive with extensive experience driving operational transformation and execution discipline across many facets of businesses. Skilled at organizational... | Atlanta, Georgia, United States
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Mike Carter’s Emails mi****@sp****.com
Mike Carter’s Phone Numbers No phone number available.
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Mike Carter’s Location Atlanta, Georgia, United States
Mike Carter’s Expertise Executive with extensive experience driving operational transformation and execution discipline across many facets of businesses. Skilled at organizational transformation while immediate committed results are expected. Experience building new organizations and new capability. Currently Global Vice President of Customer Success of Microsoft's Modern Work business. AREAS OF EXPERTISE Customer Success and Experience • Developing, Improving, and Scaling CSM impact • Customer Success Monetization • Support and Managed Services • P&L Accountability • New Solution / Business Start-up / Transformation • Emerging Product Development • Go to Market Strategy
Mike Carter’s Current Industry Microsoft
Mike
Carter’s Prior Industry
Dell
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Dell Technologies
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Cisco
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Splunk
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Microsoft
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Work Experience

Microsoft
Vice President, Modern Work Customer Success
Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Splunk
Senior Vice President Global CSM & Renewals, Strategy and Operations
Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Splunk
Vice President Customer Success & Renewals, Americas
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Cisco
Vice President Customer Experience, Global Enterprise Segment
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Cisco
Vice President Customer Experience, US Commercial
Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell Technologies
Vice President Global Customer Success - Dell Secureworks
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell Technologies
Director Product Management and Go to Market
Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell Technologies
Director Regional Customer Executives
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell Technologies
Director Product Management & Channel Support
Thu Aug 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell
Sr. Enterprise Architect, IT Systems Engineer, and other IT roles
Thu Jun 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)