
Mike Zastrow
• Award-winning sales professional & customer service manager in the Indianapolis area. • Cultivates and maintains a high performing team;... | Greater Indianapolis, Greater Indianapolis, United States
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Mike Zastrow’s Emails mi****@ta****.com
Mike Zastrow’s Phone Numbers No phone number available.
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Mike Zastrow’s Location Greater Indianapolis, Greater Indianapolis, United States
Mike Zastrow’s Expertise • Award-winning sales professional & customer service manager in the Indianapolis area. • Cultivates and maintains a high performing team; which includes recruiting, training, coaching, performance management and career development. • Leads the resolution of escalated issues by directly interfacing with customers and internal departments • Leads Customer Service department to achieve Service Level Objectives/Key Performance Indicators. • Experienced both at personally generating significant sales, and managing inside sales and outside sales professionals in digital services industries.• Accountable for delivering annual sales of more than 60 million, with annual new sales of more than 700,000. My skills translate too many industries. • In every fiscal year, each team member (and the whole team) achieved 110% of sales goals. We improved on all the key measures: revenue, margin, client retention, and operational efficiency. My skills translate too many industries. • Known for developing relevant customer insights, engaging with both my customers and my sales team; driving new sales, retaining existing customers, building productive collaborations, and delivering agreed results. • Organized, conscientious, loyal, respected - ready to strive for mastery, and deliver more results.
Mike Zastrow’s Current Industry Wolters Kluwer
Mike
Zastrow’s Prior Industry
Ferguson Enterprises
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At And T
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Wolters Kluwer Health
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Keycentrix
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Wolters Kluwer
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Work Experience

Wolters Kluwer
Customer Service Support Manager
Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Keycentrix
Sales Representative
Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Wolters Kluwer Health
Sales Manager
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Wolters Kluwer Health
Account Manager
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
At And T
Sales Representative
Sat Apr 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Ferguson Enterprises
Purchasing Agent
Tue Jul 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)