
Mohammad Hasan
8 years of experience in different roles within Support & Customer Success teams, serving APAC, EMEA & US... | Singapore, Singapore, Singapore
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Mohammad Hasan’s Emails mo****@ch****.com
Mohammad Hasan’s Phone Numbers No phone number available.
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Mohammad Hasan’s Location Singapore, Singapore, Singapore
Mohammad Hasan’s Expertise 8 years of experience in different roles within Support & Customer Success teams, serving APAC, EMEA & US markets. Experienced in scaling small teams while successfully meeting SLAs and KPIs. Capable of working in remote teams distributed across the globe while maintaining a solid line of communication with peers. Adept at improving existing operational workflows and SOPs, as well as automating manual tasks to increase efficiency across the organization. Currently working at Chainalysis to make cryptocurrency transactions more transparent and trustworthy by providing world class support to government agencies, financial institutions, and cryptocurrency businesses across the world. Utilizing years of customer facing experience, together with solid project management knowledge and people management skills in current role.
Mohammad Hasan’s Current Industry Chainalysis
Mohammad
Hasan’s Prior Industry
Chainalysis
|
Apple
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Bmc Software
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Work Experience

Chainalysis
Customer Support Manager
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Chainalysis
Customer Support Specialist
Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Bmc Software
Technical Support Analyst
Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Site Support Engineer
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Senior Technical Support Advisor
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Chainalysis
Customer Support Manager
— Present