
Mohsin Inamdar
With over 12 years of experience in the IT industry, I am a competent and reliable support engineer... | India
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Mohsin Inamdar’s Emails mo****@co****.com
Mohsin Inamdar’s Phone Numbers No phone number available.
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Mohsin Inamdar’s Location India
Mohsin Inamdar’s Expertise With over 12 years of experience in the IT industry, I am a competent and reliable support engineer who specializes in Microsoft Teams and IT service management. I am passionate about providing excellent customer service, resolving complex issues, and ensuring customer satisfaction. I work with premier customers, administrators, and support groups to troubleshoot Microsoft Teams related issues, manage federation, chat, channels, meetings, and sign in issues, and handle remote access issues through VPN and wireless connectivity. I am proficient in using RAVE, DFM, and Active Directory tools to support my work. I enjoy working with a diverse and collaborative team at Concentrix, where I can contribute to the company's mission of transforming customer engagement and enhancing business outcomes. In my current role as a support engineer Microsoft Teams at Concentrix, I handle a variety of technical issues and service requests from customers. I use my IT service management and troubleshooting skills to analyze and resolve problems that cause operational delays, monitor the status and progress of all open incidents, and provide users with technical support and guidance. I also work closely with other support engineers, managers, and stakeholders to ensure quality and efficiency of service delivery, escalate issues when needed, and share best practices and feedback. I am always eager to learn new skills, technologies, and solutions that can help me improve my performance and customer satisfaction.
Mohsin Inamdar’s Current Industry Concentrix
Mohsin
Inamdar’s Prior Industry
Concentrix
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Wns
|
Mphasis An Hp
|
Capita
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Work Experience

Concentrix
Support Engineer Microsoft Teams
Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Capita
Senior Executive - Customer Management
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Mphasis An Hp
Senior Technical Support Engineer In Mphasis
Sat May 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Wns
Technical Support Engineer
Sat Mar 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Concentrix
Support Engineer Microsoft Teams
— Present