Muhammad Abdelsatar
Courses and Trainings: - ICDL (International Computer Driving License v5.0) - Communications skills - Customer Care awareness - Emotional Intelligence - CCNA (Ongoing). Employment History: -... | Egypt, Egypt, United States
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Muhammad Abdelsatar’s Emails mu****@et****.eg
Muhammad Abdelsatar’s Phone Numbers No phone number available.
Social Media
Muhammad Abdelsatar’s Location Egypt, Egypt, United States
Muhammad Abdelsatar’s Expertise Courses and Trainings: - ICDL (International Computer Driving License v5.0) - Communications skills - Customer Care awareness - Emotional Intelligence - CCNA (Ongoing). Employment History: - From 2004-2007 : Computer Learning Center and the Internet. - From 2008-2009 : (IT) in Al-Rowaad Co. for the food trade - Since 1/2010 till now : “Monitoring Agent” and “Hosting Agent” and “Nontechnical Agent” @ Etisalat ISP Description: * Responsible for monitoring Nile online (NOL) - Etisalat Merged ISP (internet service provider) network cloud including all customers connections L.L (internet, VPN), Microwave and 3G. * Monitoring includes notifying customers in case of down connection and doing 1st level troubleshooting as well as periodically configuring all monitoring tools to cope with network updates. * Regarding to Hosting support: follow-up with the customer and support him to solve the mail and domain issue. * Handling the Nontechnical cases for ISP customers.
Muhammad Abdelsatar’s Current Industry Etisalat Misr
Muhammad
Abdelsatar’s Prior Industry
Etisalat Misr
|
Al Rowaad Co For The Food Trade
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Work Experience
Etisalat Misr
Hosting Agent
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Etisalat Misr
Monitoring Agent
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Al Rowaad Co For The Food Trade
It
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Etisalat Misr
Monitoring Agent
— PresentSkills
Languages
Muhammad Abdelsatar Email Addresses
FAQ About Muhammad Abdelsatar
-
Muhammad Abdelsatar is located at
Egypt, Egypt, United States -
Muhammad Abdelsatar is a
Courses and Trainings: - ICDL (International Computer Driving License v5.0) - Communications skills - Customer Care awareness - Emotional Intelligence - CCNA (Ongoing). Employment History: - From 2004-2007 : Computer Learning Center and the Internet. - From 2008-2009 : (IT) in Al-Rowaad Co. for the food trade - Since 1/2010 till now : “Monitoring Agent” and “Hosting Agent” and “Nontechnical Agent” @ Etisalat ISP Description: * Responsible for monitoring Nile online (NOL) - Etisalat Merged ISP (internet service provider) network cloud including all customers connections L.L (internet, VPN), Microwave and 3G. * Monitoring includes notifying customers in case of down connection and doing 1st level troubleshooting as well as periodically configuring all monitoring tools to cope with network updates. * Regarding to Hosting support: follow-up with the customer and support him to solve the mail and domain issue. * Handling the Nontechnical cases for ISP customers. Etisalat Misr -
Muhammad Abdelsatar currently works in the
Etisalat Misr -
Muhammad Abdelsatar specializes in
Courses and Trainings: - ICDL (International Computer Driving License v5.0) - Communications skills - Customer Care awareness - Emotional Intelligence - CCNA (Ongoing). Employment History: - From 2004-2007 : Computer Learning Center and the Internet. - From 2008-2009 : (IT) in Al-Rowaad Co. for the food trade - Since 1/2010 till now : “Monitoring Agent” and “Hosting Agent” and “Nontechnical Agent” @ Etisalat ISP Description: * Responsible for monitoring Nile online (NOL) - Etisalat Merged ISP (internet service provider) network cloud including all customers connections L.L (internet, VPN), Microwave and 3G. * Monitoring includes notifying customers in case of down connection and doing 1st level troubleshooting as well as periodically configuring all monitoring tools to cope with network updates. * Regarding to Hosting support: follow-up with the customer and support him to solve the mail and domain issue. * Handling the Nontechnical cases for ISP customers. -
Muhammad Abdelsatar speaks the following languages:
No languages available. -
Muhammad Abdelsatar has prior experience in the following industries:
Etisalat Misr , Al Rowaad Co For The Food Trade -
Muhammad Abdelsatar has the following professional experience:
Etisalat Misr , Etisalat Misr , Al Rowaad Co For The Food Trade , Etisalat Misr . -
You can view Muhammad Abdelsatar’s
LinkedIn profile at LinkedIn URL. -
Muhammad Abdelsatar’s work email addresses are
[email protected] . -
Muhammad Abdelsatar works at
Etisalat Misr
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