Mythily Thomas
WORK EXPERIENCE – Overall Exp 20+yrs • A competent ITIL Certified professional with over 19 years’ experience in People Management,... | India
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Mythily Thomas’s Emails my****@em****.com
Mythily Thomas’s Phone Numbers No phone number available.
Social Media
Mythily Thomas’s Location India
Mythily Thomas’s Expertise WORK EXPERIENCE – Overall Exp 20+yrs • A competent ITIL Certified professional with over 19 years’ experience in People Management, Global Enterprise product Support, Operations, Incident Management, Process Management, Client Servicing and Product Support • An established professional with expertise in managing incidents/problems related to the services offered and updating the incident/problem periodically with the actions/RCA to be undertaken throughout • Competent in achieving cost effectiveness by assessing performance of the vendors based on their competitiveness & reaction capabilities • Expertise in managing the project delivery frameworks & systems implementation for process enhancement activities within time & cost parameters • Consistent record of recruiting, motivating and leading talented professionals; expertise in building large teams that well exceed corporate expectations • Innovative Manager with skills in managing multiple business processes, process transformation and revenue expansion activities with focus on business profitability • Skilled in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to standards and work processes A multi-faceted professional accustomed with skills targeting challenging and rewarding opportunities as People Manager/ Product/ Vendor manager across organizations. Innovative with skills in managing multiple business processes, process transformation with focus on business excellence Expertise in managing the project delivery frameworks & systems implementation for process enhancement activities within time & cost parameters Motivating and leading talented professionals; expertise in building large teams that well exceed corporate expectations
Mythily Thomas’s Current Industry Dell Emc
Mythily
Thomas’s Prior Industry
Hewlett Packard
|
First Indian
|
Dell Emc
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Work Experience
Dell Emc
Technical Support Manager
Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell Emc
Senior Partner Manager
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
First Indian
Assistant Manager
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard
Process Lead
Tue Nov 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Mythily Thomas Email Addresses
FAQ About Mythily Thomas
-
Mythily Thomas is located at
India -
Mythily Thomas is a
WORK EXPERIENCE – Overall Exp 20+yrs • A competent ITIL Certified professional with over 19 years’ experience in People Management, Global Enterprise product Support, Operations, Incident Management, Process Management, Client Servicing and Product Support • An established professional with expertise in managing incidents/problems related to the services offered and updating the incident/problem periodically with the actions/RCA to be undertaken throughout • Competent in achieving cost effectiveness by assessing performance of the vendors based on their competitiveness & reaction capabilities • Expertise in managing the project delivery frameworks & systems implementation for process enhancement activities within time & cost parameters • Consistent record of recruiting, motivating and leading talented professionals; expertise in building large teams that well exceed corporate expectations • Innovative Manager with skills in managing multiple business processes, process transformation and revenue expansion activities with focus on business profitability • Skilled in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to standards and work processes A multi-faceted professional accustomed with skills targeting challenging and rewarding opportunities as People Manager/ Product/ Vendor manager across organizations. Innovative with skills in managing multiple business processes, process transformation with focus on business excellence Expertise in managing the project delivery frameworks & systems implementation for process enhancement activities within time & cost parameters Motivating and leading talented professionals; expertise in building large teams that well exceed corporate expectations Dell Emc -
Mythily Thomas currently works in the
Dell Emc -
Mythily Thomas specializes in
WORK EXPERIENCE – Overall Exp 20+yrs • A competent ITIL Certified professional with over 19 years’ experience in People Management, Global Enterprise product Support, Operations, Incident Management, Process Management, Client Servicing and Product Support • An established professional with expertise in managing incidents/problems related to the services offered and updating the incident/problem periodically with the actions/RCA to be undertaken throughout • Competent in achieving cost effectiveness by assessing performance of the vendors based on their competitiveness & reaction capabilities • Expertise in managing the project delivery frameworks & systems implementation for process enhancement activities within time & cost parameters • Consistent record of recruiting, motivating and leading talented professionals; expertise in building large teams that well exceed corporate expectations • Innovative Manager with skills in managing multiple business processes, process transformation and revenue expansion activities with focus on business profitability • Skilled in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to standards and work processes A multi-faceted professional accustomed with skills targeting challenging and rewarding opportunities as People Manager/ Product/ Vendor manager across organizations. Innovative with skills in managing multiple business processes, process transformation with focus on business excellence Expertise in managing the project delivery frameworks & systems implementation for process enhancement activities within time & cost parameters Motivating and leading talented professionals; expertise in building large teams that well exceed corporate expectations -
Mythily Thomas speaks the following languages:
No languages available. -
Mythily Thomas has prior experience in the following industries:
Dell Emc , First Indian , Hewlett Packard -
Mythily Thomas has the following professional experience:
Dell Emc , Dell Emc , First Indian , Hewlett Packard . -
You can view Mythily Thomas’s
LinkedIn profile at LinkedIn URL. -
Mythily Thomas’s work email addresses are
[email protected] . -
Mythily Thomas works at
Dell Emc
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Counsellor specialising in work and career issues, FT contributing editor, leadership educator and author of "Inside the Leaders' Club: how top companies deal with pressing business issues"
Attended Athens University of Economics and Business
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