
Navin Bala
A dynamic leader with over 14 years of experience in Product Management and Marketing. I am known for crafting... | Malaysia
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Navin Bala’s Emails na****@ca****.my
Navin Bala’s Phone Numbers No phone number available.
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Navin Bala’s Location Malaysia
Navin Bala’s Expertise A dynamic leader with over 14 years of experience in Product Management and Marketing. I am known for crafting profitable strategies and delivering exceptional value to leading Malaysian brands like CARSOME, Digi, U Mobile, and Astro. In my roles, I consistently achieved annual revenues exceeding one billion MYR (>USD 210 million) in commercial and regional positions. I am passionate about innovating, branding, positioning, and scaling products and services. My track record speaks for itself, as I've consistently excelled in boosting sales and ensuring customer success. By embracing Agile methods, I lead top-performing cross-functional teams to surpass P&L targets and achieve customer objectives through strategic product launches and Go-To-Market (GTM) strategies. Key Achievements: 1) Successfully led a CRM system migration, saving costs by 15% annually and improving productivity for the CS/CX team. 2) Resolved delays in frequently used CMS functions, saving each CS agent up to 8 man-days per year. 3) Managed a rapid 2-week Prepaid service launch to retain subscribers amid strong competition. 4) Pioneered a pricier flagship Prepaid product, increasing profitability by 15%, revenue by 8%, and inspiring competitors to follow suit. 5) Launched a pandemic-era microinsurance offer in partnership with an insurance provider, increasing Prepaid base retention by 8% in 3 months. 6) Promoted to Principal due to 5% revenue growth in 2 consecutive years. Here's a brief overview of my experience: • Product Management/ Product Marketing: 14 years • Sectors: Telco (8 years), Broadcast (4 years), Automotive (1.5 years) • P&L ownership: 12 years (including over a billion MYR in annual revenue) • Leadership: 11 years • Reporting directly to C-level: 3 years • Stakeholder management (subordinates, peers, Senior Leadership Teams, vendors): 14 years My strong analytical mindset, adept stakeholder management, and strategic roadmapping consistently deliver exceptional results with Malaysia's top brands.
Navin Bala’s Current Industry Carsome
Navin
Bala’s Prior Industry
Hsbc
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Unisys
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Basis Bay
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Digi Telecommunications
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Astro
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U Mobile
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My Eg Services Berhad
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Carsome
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Work Experience

Carsome
Director, Product
Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
My Eg Services Berhad
General Manager
Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
U Mobile
Assistant General Manager, Consumer Business
Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Digi Telecommunications
Principal, Head Of Segment, Prepaid
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Astro
Assistant Vice President, Segment Marketing
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Digi Telecommunications
Senior, Segment Marketing
Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Basis Bay
Account Manager
Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Unisys
Consultant
Thu Sep 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Hsbc
Global Support Executive
Mon Dec 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)