
Nicholas Hann
Senior Information Management/Information Technology consultant with over 25 years of Canadian and international experience in both the private... | Ottawa, Ontario, Canada
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Nicholas Hann’s Location Ottawa, Ontario, Canada
Nicholas Hann’s Expertise Senior Information Management/Information Technology consultant with over 25 years of Canadian and international experience in both the private and public sectors. Extensive experience in business analysis, both at the enterprise-wide level and within the context of specific applications and functional areas, across many different businesses and industries, such as oil and gas, transportation, telecommunications, personnel recruitment, and air navigation services. Recognized for good rapport with business personnel at both the management and working level, results-oriented approach, and for abilities to quickly understand businesses and their processes, problems and needs, and to translate business requirements into system specifications. Considerable experience in the modeling of information at the business or logical level. Has developed data models in support of both enterprise-wide architectures and transaction and analytical processing initiatives. Within the context of the ITIL and COBIT frameworks, assessed the maturity of IT processes, designed and implemented a number of processes, and developed policies, procedures, standards and guidelines to govern and support them. Established metrics to monitor and control the efficiency and effectiveness of IT process operations. Security clearance level of Secret. Specialties: • Business Analysis • IT Service Management (ITSM) • Enterprise Architectures • Business Architectures • Information Architectures • Application Architectures • Business Process Transformation • Data Modeling • Data Management • Quality Assurance • Software Evaluation • Training in system development methods and techniques
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Manager, Continuous Improvement
Fri Oct 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
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Manager, Continuous Improvement
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