Nigel Hamm

FAQ About Nigel Hamm

• What is Nigel Hamm's address?

  Nigel Hamm is located at
  Greater Orlando, Greater Orlando, United States

• What is Nigel Hamm's job title?

  Nigel Hamm is a
  Education: Florida Career College March 2018 Computer Network Technician Adult Education and Family Literacy Center June 2013 High School Diploma PROFESSIONAL SUMMARY • Intermediate experience with LINUX/UNIX • Familiar with A+ hardware/software • Routing technologies • Strong multitasking abilities • WAN Administration experience • Software trouble shooting familiarity • Network security • Wireless Implementation and connectivity knowledge • Microsoft Office Suite TECHNICAL SKILLS Software: Microsoft Office (2003, 2007, 2010, 2013), Access, Word, Excel, PowerPoint, Outlook, Operating Systems: Mac / Microsoft Windows (Windows 7/8, Vista), Windows 10, Photoshop, Adobe, PROFESSIONAL EXPERIENCE Alorica/ Dell –Lake Mary, FL May 2018– Present Dell Pro Support • Asset and Assist incoming requests from users via telephone, e-mail or other established support channels • Document relevant information including name, organization, contact information, asset details, nature of issue, troubleshooting steps taken and resolution • Utilize knowledge base, FAQs, peers and all other available resources to aid in incident resolution to resolve customers’ issues effectively and efficiently • Proactively engage the required resources to ensure the customer expectation is exceeded in a timely manner • Identify and learn appropriate software and hardware used Alorica

• What industry does Nigel Hamm currently work in?

  Nigel Hamm currently works in the
  Alorica

• What is Nigel Hamm's area of expertise?

  Nigel Hamm specializes in
  Education: Florida Career College March 2018 Computer Network Technician Adult Education and Family Literacy Center June 2013 High School Diploma PROFESSIONAL SUMMARY • Intermediate experience with LINUX/UNIX • Familiar with A+ hardware/software • Routing technologies • Strong multitasking abilities • WAN Administration experience • Software trouble shooting familiarity • Network security • Wireless Implementation and connectivity knowledge • Microsoft Office Suite TECHNICAL SKILLS Software: Microsoft Office (2003, 2007, 2010, 2013), Access, Word, Excel, PowerPoint, Outlook, Operating Systems: Mac / Microsoft Windows (Windows 7/8, Vista), Windows 10, Photoshop, Adobe, PROFESSIONAL EXPERIENCE Alorica/ Dell –Lake Mary, FL May 2018– Present Dell Pro Support • Asset and Assist incoming requests from users via telephone, e-mail or other established support channels • Document relevant information including name, organization, contact information, asset details, nature of issue, troubleshooting steps taken and resolution • Utilize knowledge base, FAQs, peers and all other available resources to aid in incident resolution to resolve customers’ issues effectively and efficiently • Proactively engage the required resources to ensure the customer expectation is exceeded in a timely manner • Identify and learn appropriate software and hardware used

• Which languages does Nigel Hamm speak? 

  Nigel Hamm speaks the following languages:
  No languages available.

• Which industries has Nigel Hamm previously worked in?   

  Nigel Hamm has prior experience in the following industries:
  No prior industries available.

• What is Nigel Hamm’s work experience?  

  Nigel Hamm has the following professional experience:
  Alorica .

• How can I find Nigel Hamm on LinkedIn?  

  You can view Nigel Hamm’s
  LinkedIn profile at LinkedIn URL.

• What are Nigel Hamm’s work email addresses?  

  Nigel Hamm’s work email addresses are
  [email protected] .

• What company does Nigel Hamm work for?  

  Nigel Hamm works at
  Alorica