
Nikhil Garg
20+ years of IT and business experience with emphasis on Robotic Process Automation, Process re-engineering, Blockchain, Business Operations... | Delhi, Delhi, India
*50 free lookup(s) per month.
No credit card required.
Nikhil Garg’s Emails ni****@co****.net
Nikhil Garg’s Phone Numbers No phone number available.
Social Media
Nikhil Garg’s Location Delhi, Delhi, India
Nikhil Garg’s Expertise 20+ years of IT and business experience with emphasis on Robotic Process Automation, Process re-engineering, Blockchain, Business Operations Management, Project Management, People Management in Telecom (Retail and Wholesale) Billing and Transportation Domain. Currently working with Colt Technology Services and heading the Global Billing & Revenue Realization function while managing global teams sitting across Europe and Asia. Implemented automations including RPA in around 60+ business use cases in order to make the process effective and efficient. Successfully implemented the POC of Blockchain implementation in Carrier Voice Settlement. Transformed the operations structure at Shared Services from Country based model to Process based model Managing the entire process at the Shared Service Centre for Carrier Billing Services (Revenue – 180Mn Euros per annum) and Master Data Services with an aim to accomplish corporate plans and goals successfully. Coordinate with internal and external customers sitting in 13 European countries for running successful business operations and experience in implementing procedures and service standards for business excellence. Experience in creating plans and preparing strategies for project delivery. Managed the business testing and deployment phase of large scale projects of varying complexity and accomplishing the project objective within budget. Extensive experience in post go-live and application maintenance support to the clients and managing the designing, coding, and debugging applications. Result focused Transition Management experience of transferring and stabilizing services to Shared Services Centre with a focus to achieve high operational efficiency. Vast experience in People management and has been responsible and accountable for managing managers, functional consultants and SMEs located at multiple locations including Europe. I have travelled widely in India and abroad, notably; United Kingdom, Spain, Germany and have a fair understanding of diverse cultures and work ethics.
Nikhil Garg’s Current Industry Colt Technology Services
Nikhil
Garg’s Prior Industry
Tcs
|
Colt Technology Services
Not the Nikhil Garg you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

Colt Technology Services
Head of Global Billing and Revenue Realization
Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Colt Technology Services
Senior Manager, Carrier Billing Services and Master Data Services
Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Colt Technology Services
Associate Senior Manager, Carrier Billing Services and Billing Projects
Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Tcs
Project Leader
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)