Nipun Madan

FAQ About Nipun Madan

• What is Nipun Madan's address?

  Nipun Madan is located at
  Faridabad, Faridabad, India

• What is Nipun Madan's job title?

  Nipun Madan is a
  Process Management~Service Delivery~Operations~ Transitions~PMO Offering an impressive experience of over 15 years in handling back-office operations and delivering optimal results and business value in demanding deadlines. Executive Summary:  Thorough knowledge of backend & blended processes  Seasoned and versatile Management Professional with incredible experience acquired over the years in diverse areas encompassing Process Management & Optimization, Continuous Improvement, Client Servicing, Reporting & Communication, transition Management, etc.  Strong People Management Skills, capable of managing members having distributed skill sets, ensuring judicious utilization of resource as well as ensure skill upgrade, competence management, career planning, and mentoring of the team members as well as maintaining TAT, Quality, Productivity and Behavioral aspects of the Team  A consistent performer having the ability to work in highly diverse environment, proven acumen in developing process manuals, training the team members of different process and facilitate continuous improvement & excellent service delivery  Highly skilled in providing end-to-end Customer Service Delivery Solutions along with in strong capabilities implementing the Service Delivery Process covering Capacity Management, Service Level Management, Resolution Process and Control Process; developing Business Continuity Plans, Procedures, and Service Standards for Business Excellence  Demonstrated competencies in deriving substantial improvements across diverse business processes with implementation of various methodologies; adept in preparing Process Dashboard, SLA Report, Balance Score Card to assess the performance of the process  Managed end to end transitions for the Utilities process, streamlining of HR Onboarding process and completed offshoring for both private and government sector. Sopra Steria

• What industry does Nipun Madan currently work in?

  Nipun Madan currently works in the
  Sopra Steria

• What is Nipun Madan's area of expertise?

  Nipun Madan specializes in
  Process Management~Service Delivery~Operations~ Transitions~PMO Offering an impressive experience of over 15 years in handling back-office operations and delivering optimal results and business value in demanding deadlines. Executive Summary:  Thorough knowledge of backend & blended processes  Seasoned and versatile Management Professional with incredible experience acquired over the years in diverse areas encompassing Process Management & Optimization, Continuous Improvement, Client Servicing, Reporting & Communication, transition Management, etc.  Strong People Management Skills, capable of managing members having distributed skill sets, ensuring judicious utilization of resource as well as ensure skill upgrade, competence management, career planning, and mentoring of the team members as well as maintaining TAT, Quality, Productivity and Behavioral aspects of the Team  A consistent performer having the ability to work in highly diverse environment, proven acumen in developing process manuals, training the team members of different process and facilitate continuous improvement & excellent service delivery  Highly skilled in providing end-to-end Customer Service Delivery Solutions along with in strong capabilities implementing the Service Delivery Process covering Capacity Management, Service Level Management, Resolution Process and Control Process; developing Business Continuity Plans, Procedures, and Service Standards for Business Excellence  Demonstrated competencies in deriving substantial improvements across diverse business processes with implementation of various methodologies; adept in preparing Process Dashboard, SLA Report, Balance Score Card to assess the performance of the process  Managed end to end transitions for the Utilities process, streamlining of HR Onboarding process and completed offshoring for both private and government sector.

• Which languages does Nipun Madan speak? 

  Nipun Madan speaks the following languages:
  No languages available.

• Which industries has Nipun Madan previously worked in?   

  Nipun Madan has prior experience in the following industries:
  Sopra Steria , Sopra Steria , Sopra Steria

• What is Nipun Madan’s work experience?  

  Nipun Madan has the following professional experience:
  Sopra Steria , Sopra Steria , Sopra Steria , Sopra Steria , Sopra Steria .

• How can I find Nipun Madan on LinkedIn?  

  You can view Nipun Madan’s
  LinkedIn profile at LinkedIn URL.

• What are Nipun Madan’s work email addresses?  

  Nipun Madan’s work email addresses are
  [email protected] .

• What company does Nipun Madan work for?  

  Nipun Madan works at
  Sopra Steria