Niraj Mehta
“Customer Service, Operations & Business Excellence Specialist with creative and entrepreneurial aptitude having 20 Plus Years of experience... | Ahmedabad, Ahmedabad, India
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Niraj Mehta’s Emails ni****@ta****.com
Niraj Mehta’s Phone Numbers 91902901****
Social Media
Niraj Mehta’s Location Ahmedabad, Ahmedabad, India
Niraj Mehta’s Expertise “Customer Service, Operations & Business Excellence Specialist with creative and entrepreneurial aptitude having 20 Plus Years of experience in customer service across different industry such as Civil Aviation, BFSI and Telecom Proven record of leading teams (vertically and horizontally) developing and executing Service Operations strategies and CLM (Customer Lifecycle Management) practices that provides competitive advantage to the organization A Passionate, Enthusiastic and Positive Individual. Thrive on challenges and derives satisfaction in adding/creating value for the organization Currently working as Head – Customer Service Deliver for MPCG and Gujarat at Tata Teleservices Ltd., Credited with many awards and accolades including National Best Service Marketing and Service Operations Head at TTL for consistently achieving Top Class performance for key KPIs which includes Customer Satisfaction Scores, Retention and Loyalty, Cost and Revenue Generation..
Niraj Mehta’s Current Industry Tata Teleservices
Niraj
Mehta’s Prior Industry
Tata Teleservices
|
Idea Cellular
|
Reliance Communications
|
Bharti Airtel
|
Tata Docomo
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Work Experience
Tata Teleservices
Head - Customer Service Delivery - Mpcg And Gujarat (General Manager)
Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Tata Docomo
Head - Service Operations (Dgm)
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Tata Docomo
Dgm
Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bharti Airtel
Manager
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Reliance Communications
Customer Service
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Idea Cellular
Team Leader
Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Teleservices
Head - Service Operations (Dgm)
— PresentSkills
Languages
Niraj Mehta Email Addresses
Niraj Mehta Phone Number
FAQ About Niraj Mehta
-
Niraj Mehta is located at
Ahmedabad, Ahmedabad, India -
Niraj Mehta is a
“Customer Service, Operations & Business Excellence Specialist with creative and entrepreneurial aptitude having 20 Plus Years of experience in customer service across different industry such as Civil Aviation, BFSI and Telecom Proven record of leading teams (vertically and horizontally) developing and executing Service Operations strategies and CLM (Customer Lifecycle Management) practices that provides competitive advantage to the organization A Passionate, Enthusiastic and Positive Individual. Thrive on challenges and derives satisfaction in adding/creating value for the organization Currently working as Head – Customer Service Deliver for MPCG and Gujarat at Tata Teleservices Ltd., Credited with many awards and accolades including National Best Service Marketing and Service Operations Head at TTL for consistently achieving Top Class performance for key KPIs which includes Customer Satisfaction Scores, Retention and Loyalty, Cost and Revenue Generation.. Tata Teleservices -
Niraj Mehta currently works in the
Tata Teleservices -
Niraj Mehta specializes in
“Customer Service, Operations & Business Excellence Specialist with creative and entrepreneurial aptitude having 20 Plus Years of experience in customer service across different industry such as Civil Aviation, BFSI and Telecom Proven record of leading teams (vertically and horizontally) developing and executing Service Operations strategies and CLM (Customer Lifecycle Management) practices that provides competitive advantage to the organization A Passionate, Enthusiastic and Positive Individual. Thrive on challenges and derives satisfaction in adding/creating value for the organization Currently working as Head – Customer Service Deliver for MPCG and Gujarat at Tata Teleservices Ltd., Credited with many awards and accolades including National Best Service Marketing and Service Operations Head at TTL for consistently achieving Top Class performance for key KPIs which includes Customer Satisfaction Scores, Retention and Loyalty, Cost and Revenue Generation.. -
Niraj Mehta speaks the following languages:
No languages available. -
Niraj Mehta has prior experience in the following industries:
Bharti Airtel , Reliance Communications , Idea Cellular -
Niraj Mehta has the following professional experience:
Tata Teleservices , Tata Docomo , Tata Docomo , Bharti Airtel , Reliance Communications , Idea Cellular , Tata Teleservices . -
You can view Niraj Mehta’s
LinkedIn profile at LinkedIn URL. -
Niraj Mehta’s work email addresses are
[email protected] . -
Niraj Mehta works at
Tata Teleservices
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