
Nirmala Aneesh
• A Salesforce CRM Business Analyst with over 12 years of diverse IT experience in green field implementation of... | London, England, United Kingdom
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Nirmala Aneesh’s Emails ni****@te****.com
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Nirmala Aneesh’s Location London, England, United Kingdom
Nirmala Aneesh’s Expertise • A Salesforce CRM Business Analyst with over 12 years of diverse IT experience in green field implementation of On-Demand CRM (Salesforce.com, Vlocity, Cloudsence CPQ) & On-Premise CRM applications (Siebel). • Possess strong stakeholder management skills and have conducted regular workshops, governance meetings, face to face discussions, subject matter expert input and full stakeholder sign off on all requirements and deliverable's. • Proficient in building USER STORIES and prioritizing them using MOSCOW techniques. Breaking down user stories as Scenarios and Features. • Experience in gathering SMART requirements and translating them into functional specifications, creating Business Requirement document (BRD) and maintaining the Requirement Trace-ability Matrix (RTM). • Creating Mapping of AS-IS and TO-BE business processes using MS Visio identify problem areas and gain buy in and understanding of the future state. • Created UML diagrams including use cases, Activity Charts, Sequence Diagrams, ER diagrams. • Experienced in applying business analysis models like GAP Analysis, SWOT, and Root Cause Analysis. • Proficient in Data Analysis, Data Modelling, Data Mapping, creating Data Migration validation approaches for Data Cleansing. • Possess excellent Functional/technical writing skills and have created User Requirement specification (URS), System Requirement Specification (SRS), Functional Specifications Document (FSD), Nonfunctional Requirements Documents. • Supported end users during User acceptance testing phase and delivered orientation/training sessions on new implementations. • Worked in major Digital transformation Green field implementation projects using Salesforce CRM - Service Cloud, Sales Cloud, Marketing Cloud modules,Vlocity CPQ,Cloudsense and Communities solutions and possess proven skills in Data Migration, Configuration and Salesforce Admin related activities.
Nirmala Aneesh’s Current Industry Ebay
Nirmala
Aneesh’s Prior Industry
Accenture
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Starhub
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Tech Mahindra
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Gsk
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Three
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Ebay
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Work Experience

Ebay
Business Analyst
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ebay
Salesforce Business Analyst
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Three
Salesforce Solution Designer/Business Analyst
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Gsk
Project Manager/Solution Lead
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Gsk
Crm Salesforce Business Analyst
Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Tech Mahindra
Saleforce Business/Solution Analyst
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Tech Mahindra
Sakesforce Design/Solution Lead
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Tech Mahindra
Saleforce Functional Consultant
Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Starhub
Senior System Analyst / Architect
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture
Analyst Programmer / Module Lead
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Accenture
Siebel Developer / Programmer
Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)