Omkar Pathak

FAQ About Omkar Pathak

• What is Omkar Pathak's address?

  Omkar Pathak is located at
  Pune, Maharashtra, India

• What is Omkar Pathak's job title?

  Omkar Pathak is a
  PROFESSIONAL SKILLS: # Unica Products: Platform, Campaign, Interact, Deliver, Plan, Journey # Operating Systems: Linux – RHEL, Suse, Windows, AIX # Scripting Languages: Unix – Shell Scripting,Oracle PL/SQL # Tools: ServiceNow,JIRA,KAFKA,Active MQ # Databases: Oracle,DB2,SQL Server,Teradata,Big Data # Cloud Native Technologies: Docker, Kubernetes, Helm # Web App Servers: IBM WebSphere,Oracle WebLogic,Apache Tomcat # Others: Technical Leadership, Technical Content Writer, Coaching and Training, Escalation Management, CritSit Handling, Incident Management, Problem Management, Performance Tuning, Customer Advocacy, Troubleshooting PROFESSIONAL SUMMARY: # An accomplished Computer Engineer having 20 years of IT experience in all facets of Software Development Life Cycle like Requirement Analysis, Design, Development, Maintenance, Release Management, Testing as well as Production Support # Key member of L2 Technical Support team for Unica Product Suite for last 12 years as part of IBM and HCL Technologies # Currently working as Technical Lead and Escalation manager for APAC and EMEA customers for Unica Products # Well versed with all processes and cycles of Incident management and Problem management # Handled many Customer complaints and visited on-site to manage Crit-Sit # Technically strong in Troubleshooting customers’ problems and providing work arounds to achieve business goals in quick time # Worldwide Subject Matter Expert for Unica Platform, Unica Campaign, Unica Interact, Unica Deliver and Unica Journey in HCL Unica Support team # Proficient in stabilizing customers’ Unica Environment by recommending Configuration Tuning and Customization # Expertise in Installation and Upgrade of Unica Product suite and helped many customers to decide upgrade and migration approach # Good understanding of Operating System, Unix-Shell scripting and Databases # Having experience of 4 years in Development/Maintenance Projects for business domain – Transports and Logistics in Infosys # Having experience of 3 years in Production Support as well as Development/Maintenance Projects for domain – Banking in Infosys # Performed role of Onsite coordinator for 1 year at USA and Netherlands for client ABN AMRO and Royal Bank of Scotland as part of Infosys # Having experience of 1.5 years in Development Project for business domain – Telecommunication in Tech Mahindra Hcl Technologies

• What industry does Omkar Pathak currently work in?

  Omkar Pathak currently works in the
  Hcl Technologies

• What is Omkar Pathak's area of expertise?

  Omkar Pathak specializes in
  PROFESSIONAL SKILLS: # Unica Products: Platform, Campaign, Interact, Deliver, Plan, Journey # Operating Systems: Linux – RHEL, Suse, Windows, AIX # Scripting Languages: Unix – Shell Scripting,Oracle PL/SQL # Tools: ServiceNow,JIRA,KAFKA,Active MQ # Databases: Oracle,DB2,SQL Server,Teradata,Big Data # Cloud Native Technologies: Docker, Kubernetes, Helm # Web App Servers: IBM WebSphere,Oracle WebLogic,Apache Tomcat # Others: Technical Leadership, Technical Content Writer, Coaching and Training, Escalation Management, CritSit Handling, Incident Management, Problem Management, Performance Tuning, Customer Advocacy, Troubleshooting PROFESSIONAL SUMMARY: # An accomplished Computer Engineer having 20 years of IT experience in all facets of Software Development Life Cycle like Requirement Analysis, Design, Development, Maintenance, Release Management, Testing as well as Production Support # Key member of L2 Technical Support team for Unica Product Suite for last 12 years as part of IBM and HCL Technologies # Currently working as Technical Lead and Escalation manager for APAC and EMEA customers for Unica Products # Well versed with all processes and cycles of Incident management and Problem management # Handled many Customer complaints and visited on-site to manage Crit-Sit # Technically strong in Troubleshooting customers’ problems and providing work arounds to achieve business goals in quick time # Worldwide Subject Matter Expert for Unica Platform, Unica Campaign, Unica Interact, Unica Deliver and Unica Journey in HCL Unica Support team # Proficient in stabilizing customers’ Unica Environment by recommending Configuration Tuning and Customization # Expertise in Installation and Upgrade of Unica Product suite and helped many customers to decide upgrade and migration approach # Good understanding of Operating System, Unix-Shell scripting and Databases # Having experience of 4 years in Development/Maintenance Projects for business domain – Transports and Logistics in Infosys # Having experience of 3 years in Production Support as well as Development/Maintenance Projects for domain – Banking in Infosys # Performed role of Onsite coordinator for 1 year at USA and Netherlands for client ABN AMRO and Royal Bank of Scotland as part of Infosys # Having experience of 1.5 years in Development Project for business domain – Telecommunication in Tech Mahindra

• Which languages does Omkar Pathak speak? 

  Omkar Pathak speaks the following languages:
  No languages available.

• Which industries has Omkar Pathak previously worked in?   

  Omkar Pathak has prior experience in the following industries:
  Ibm , Tech Mahindra , Infosys Technologies

• What is Omkar Pathak’s work experience?  

  Omkar Pathak has the following professional experience:
  Hcl Technologies , Ibm , Tech Mahindra , Infosys Technologies .

• How can I find Omkar Pathak on LinkedIn?  

  You can view Omkar Pathak’s
  LinkedIn profile at LinkedIn URL.

• What are Omkar Pathak’s work email addresses?  

  Omkar Pathak’s work email addresses are
  [email protected] .

• What company does Omkar Pathak work for?  

  Omkar Pathak works at
  Hcl Technologies