Oretha Mcbride
.Experienced in call volume forecasting and scheduling Developing staffing models Forecasting staffing requirements Staff Attrition/turnover reporting Analyzing & trending large data Training... | United States
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Oretha Mcbride’s Emails or****@bc****.org
Oretha Mcbride’s Phone Numbers No phone number available.
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Oretha Mcbride’s Location United States
Oretha Mcbride’s Expertise .Experienced in call volume forecasting and scheduling Developing staffing models Forecasting staffing requirements Staff Attrition/turnover reporting Analyzing & trending large data Training call center workforce operations Quality Assurance Certified - Call Center Operations & Customer Service Certified in Conflict Resolution Training Call flows and menu development in both ACD and IVRs Telecommunications and AT&T reporting Specialties: Experienced in Microsoft Windows, Excel, Avaya Call Mangement System, Vernit Witness Recording, Blue Pumpkin Workforce Management Systems and Visio
Oretha Mcbride’s Current Industry Tunstall Americas
Oretha
Mcbride’s Prior Industry
Riley And Fleming
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Philadelphia Association Of Clinical Trials
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American College Of Physicians
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Brown University
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Blue Cross Blue Shield Of Rhode Island
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Blue Cross And Blue Shield Of Ri
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Tunstall Americas
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Work Experience
Tunstall Americas
WFM Supervisor
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Blue Cross And Blue Shield Of Ri
WFM Analyst
Thu Sep 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Blue Cross Blue Shield Of Rhode Island
Associate Workforce Analyst
Sun Apr 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Brown University
Executive Assistant & Office Manager
Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
American College Of Physicians
Supervisor - Administrative Department
Mon Jan 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)
Philadelphia Association Of Clinical Trials
Administrative Asst
Sun Jan 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time)
Riley And Fleming
Workers' Compensation Adjuster
Tue Jan 01 1985 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Oretha Mcbride Email Addresses
FAQ About Oretha Mcbride
-
Oretha Mcbride is located at
United States -
Oretha Mcbride is a
.Experienced in call volume forecasting and scheduling Developing staffing models Forecasting staffing requirements Staff Attrition/turnover reporting Analyzing & trending large data Training call center workforce operations Quality Assurance Certified - Call Center Operations & Customer Service Certified in Conflict Resolution Training Call flows and menu development in both ACD and IVRs Telecommunications and AT&T reporting Specialties: Experienced in Microsoft Windows, Excel, Avaya Call Mangement System, Vernit Witness Recording, Blue Pumpkin Workforce Management Systems and Visio Tunstall Americas -
Oretha Mcbride currently works in the
Tunstall Americas -
Oretha Mcbride specializes in
.Experienced in call volume forecasting and scheduling Developing staffing models Forecasting staffing requirements Staff Attrition/turnover reporting Analyzing & trending large data Training call center workforce operations Quality Assurance Certified - Call Center Operations & Customer Service Certified in Conflict Resolution Training Call flows and menu development in both ACD and IVRs Telecommunications and AT&T reporting Specialties: Experienced in Microsoft Windows, Excel, Avaya Call Mangement System, Vernit Witness Recording, Blue Pumpkin Workforce Management Systems and Visio -
Oretha Mcbride speaks the following languages:
No languages available. -
Oretha Mcbride has prior experience in the following industries:
Blue Cross And Blue Shield Of Ri , Blue Cross Blue Shield Of Rhode Island , Brown University , American College Of Physicians , Philadelphia Association Of Clinical Trials , Riley And Fleming -
Oretha Mcbride has the following professional experience:
Tunstall Americas , Blue Cross And Blue Shield Of Ri , Blue Cross Blue Shield Of Rhode Island , Brown University , American College Of Physicians , Philadelphia Association Of Clinical Trials , Riley And Fleming . -
You can view Oretha Mcbride’s
LinkedIn profile at LinkedIn URL. -
Oretha Mcbride’s work email addresses are
[email protected] . -
Oretha Mcbride works at
Tunstall Americas
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