
Paresh Patel
I’m an experienced Senior Project & Agile Delivery Manager specialising in implementing effective digital and CRM programs to... | Bauer Media, Mappin House, United Kingdom
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Paresh Patel’s Emails pa****@ba****.co
Paresh Patel’s Phone Numbers 44131475130844207295****
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Paresh Patel’s Location Bauer Media, Mappin House, United Kingdom
Paresh Patel’s Expertise I’m an experienced Senior Project & Agile Delivery Manager specialising in implementing effective digital and CRM programs to enhance the customer experience, support operational efficiencies, and build profitable sales growth. My approach is to blend business goals, with IT capabilities, process re-engineering, lead project activities in a collaborative and inclusive way, to effectively lead transformation in digital marketing capability, facilitate change readiness, and user adoption. My experience, knowledge, and successful delivery has been built across retail, leisure, travel, financial services, automotive and insurance businesses over the last 22 years. I have also headed up digital campaign marketing and insight operations in retail and travel organizations to support trading performance and lead the introduction of highly successful personalised data driven content across email and web. Using customer insight, I’ve led key automated customer and prospect interventions in the user journey to create greater engagement, develop and convert prospects, and build customer brand preference, retention, and activity rates. My set of skills and experience lend themselves especially well to innovating in commercial environments, where there is a drive for sales growth, and to establish a long-term competitive advantage in digital marketing and customer experience. CLIENT EXPERIENCE Mitchells & Butlers, Aptos (Retail CRM Consultancy), Hobbs London, Liberty of London, Thomas Pink (LVMH), Karen Millen, Coast, Jaeger, Viyella, Brown Thomas (Irish department store group), Whitbread Group, Thomas Cook, Barclays Retail & Business Banking, Barclaycard International, Next Directory, Homeserve (Insurance), Peugeot automotive, BT Expedite (Multichannel Retail CRM consultancy), Royal Mail.
Paresh Patel’s Current Industry Bauer Media
Paresh
Patel’s Prior Industry
Royal Mail
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Psa Peugeot Citroen
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Jaeger And Viyella
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Homeserve
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Barclays
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Barclaycard
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Next Group Plc And Others
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Thomas Pink
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Bt Expedite
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Barclays Retail Banking
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Thomas Cook
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Whitbread
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Hobbs London
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Aptos Retail
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Mitchells And Butlers
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Bauer Media
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Work Experience

Bauer Media
Project Manager
Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Mitchells And Butlers
CRM & Digital Project Manager/Agile Delivery Manager
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Aptos Retail
CRM consultant & Project Manager
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Hobbs London
CRM & Single Customer View Project Manager
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Whitbread
CRM Business Change & Implementation lead
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Thomas Cook
Head of eCRM (interim)
Fri Feb 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Barclays Retail Banking
CRM Consultant (Contract)
Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Bt Expedite
Senior CRM Consultant (Contract)
Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Thomas Pink
Marketing Consultant (Contract)
Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Next Group Plc And Others
Marketing Planning Manager (Contract to Perm)
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Barclaycard
Various Senior Customer Insight roles
Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Barclays
Customer Insight
Sun Jun 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Homeserve
Marketing Manager
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Jaeger And Viyella
Marketing Database Manager
Mon Nov 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Psa Peugeot Citroen
Marketing Manager
Mon Jul 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Royal Mail
Business Services Executive
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)