pp****@ub****.com & No phone number available.

Paulo Pereira

Accomplished Senior Director of operations in the customer service sector, driving growth, innovation, and excellence at high-performing BPOs... | Lisbon, Lisbon, Portugal

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Paulo Pereira’s Emails pp****@ub****.com

Paulo Pereira’s Phone Numbers No phone number available.

Social Media

Paulo Pereira’s Location Lisbon, Lisbon, Portugal

Paulo Pereira’s Expertise Accomplished Senior Director of operations in the customer service sector, driving growth, innovation, and excellence at high-performing BPOs and startups. 20+ years optimizing global operations and teams up to 3000+ in multilanguage/multi site operations. Proven track record of operational expansion, performance improvement, profitability and building trusted partnerships. Passionate about leading high-impact teams and delivering exemplary customer experiences worldwide.

Paulo Pereira’s Current Industry Alorica

Paulo Pereira’s Prior Industry
Stream Global Services | Concentrix | Uber | Alorica

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Work Experience

Alorica

Vp Of Customer Experience Mea

Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Alorica

Director Of Customer Experience

Wed Nov 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

Uber

Head Of Uber Coe Wse

Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Uber

Head Of Uber Coe Mena

Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)

Concentrix

Country Leader

Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Stream Global Services

Site Director

Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Stream Global Services

Site Manager

Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Stream Global Services

Service Delivery Manager

Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Paulo Pereira Email Addresses

pp****@ub****.com Work Email

pp****@ub****.com Personal Email

pa****@co****.com Personal Email

FAQ About Paulo Pereira

Paulo Pereira is located at
Lisbon, Lisbon, Portugal

Paulo Pereira is a
Accomplished Senior Director of operations in the customer service sector, driving growth, innovation, and excellence at high-performing BPOs and startups. 20+ years optimizing global operations and teams up to 3000+ in multilanguage/multi site operations. Proven track record of operational expansion, performance improvement, profitability and building trusted partnerships. Passionate about leading high-impact teams and delivering exemplary customer experiences worldwide. Alorica

Paulo Pereira currently works in the
Alorica

Paulo Pereira specializes in
Accomplished Senior Director of operations in the customer service sector, driving growth, innovation, and excellence at high-performing BPOs and startups. 20+ years optimizing global operations and teams up to 3000+ in multilanguage/multi site operations. Proven track record of operational expansion, performance improvement, profitability and building trusted partnerships. Passionate about leading high-impact teams and delivering exemplary customer experiences worldwide.

Paulo Pereira speaks the following languages:
No languages available.

Paulo Pereira has prior experience in the following industries:
Alorica , Uber , Uber , Concentrix , Stream Global Services , Stream Global Services , Stream Global Services

Paulo Pereira has the following professional experience:
Alorica , Alorica , Uber , Uber , Concentrix , Stream Global Services , Stream Global Services , Stream Global Services .