
Pawan Singh
.....If you ask any of my clients whom I have been servicing since 18+ years, I believe, you... | Plano, Texas, United States
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Pawan Singh’s Emails pa****@un****.com
Pawan Singh’s Phone Numbers 91443065****
Social Media
Pawan Singh’s Location Plano, Texas, United States
Pawan Singh’s Expertise .....If you ask any of my clients whom I have been servicing since 18+ years, I believe, you would hear them say “PD has high energy, obsessed about our customer and citizen outcomes, innovative, non-conventional thinker, knowledgeable, analytical, story-teller and very persistent to drive value for our business”. You should trust me but verify by reading some of recommendations below. “Customer First” mindset, result-oriented and digital transformation leader with insights led solution and progressive experience, managing new business growth and team. Proven and hands-on experience in Cloud Computing [SaaS, PaaS, IaaS], AI, Machine Learning and Digital services delivered as SaaS and Managed Services/ Value Added Reseller (VAR) services to drive value realization in the B2B and B2C businesses. Track record of consistent year over year individual and team goal achievement. CORE COMPETENCIES Executive Conversation, New Client Acquisition, Revenue Growth, Market Expansion, Partnerships & Alliances, Solution Innovation, Go-to-Market Strategies, Cloud/SaaS Solutions, Customer Experience (CX), eCommerce, Pipeline Generation, Forecasting & Planning, International Operations (Managed Services), Negotiation & Closing, Budget Management, Mentoring & Team Building, Training Programs, Thought Leadership, Subject Matter Expert. CULTURE + STRATEGY Leadership = IQ + EQ / Life Long Student / What got us here, will not get us there / Time & Data are the new currencies in Experience Economy / Long Term = sum of short terms / Work = Fun.
Pawan Singh’s Current Industry Uniphore
Pawan
Singh’s Prior Industry
Ibm
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7
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Wipro Technologies
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Gartner
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Talktalk
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Dell
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Ntt Data North America
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Tech Mahindra
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Uniphore
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Work Experience

Uniphore
Director Customer Experience Strategy (Cloud & AI)
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Tech Mahindra
Customer Experience Transformation Architect (BPaaS and CCaaS)
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Ntt Data North America
Director of Business Process Outsourcing Transformation
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell
Director of Contact Center Transformation
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Talktalk
Head of Digital Customer Service
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Gartner
Sr. Industry Analyst
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro Technologies
Senior Manager, Contact Center Transformation
Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
7
Senior AI Solutions & Sales Manager
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Assistant Manager - Business Transformation Office (BTO)
Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)