
Peter Skrinak
Responsibility for department outputs KPI reporting to superior Project preparation and implementation Analysis and material preparation for strategic... | Czech Republic
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Peter Skrinak’s Emails xs****@se****.cz
Peter Skrinak’s Phone Numbers No phone number available.
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Peter Skrinak’s Location Czech Republic
Peter Skrinak’s Expertise Responsibility for department outputs KPI reporting to superior Project preparation and implementation Analysis and material preparation for strategic decisions Proactive analysis of client expectations and their implementation in and outside of department Monthly data preparation for salary department Continual development of technical solutions on department Participation on projects within the organisation Set up, control and optimization of department’s processes Supporting and motivating role for subordinates and employees. Responsibility for department output KPI reporting to superior Hiring new employees New employees adaptation Soft and hard skills training for operators Remuneration of operators Supporting and motivating role for subordinates and employees Teambuilding organizing Feedback to subordinates and employees Generating call scripts for inbound and outbound calls. Hiring new employees New employees adaptation Soft and hard skills training for operators Remuneration of operators Generating call scripts for inbound and outbound calls Day to day supervision over calls and e-mails Everyday support for operators.
Peter Skrinak’s Current Industry AXA Česká republika
Peter
Skrinak’s Prior Industry
AXA Assistance CZ
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AXA Česká republika
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Work Experience

AXA Česká republika
Call centre manager
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
AXA Assistance CZ
Call centre manager
Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
AXA Assistance CZ
Call centre supervisor
Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
AXA Assistance CZ
coordinator of technical assistance
Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)