Phil Robin
Specialist in Analytics of IVR/CTI solutions. Passionate about improving customer experience. Among the most experienced speech rec/routing professionals... | Greater Melbourne Area, Greater Melbourne Area, Australia
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Phil Robin’s Emails ph****@te****.telstra
Phil Robin’s Phone Numbers No phone number available.
Social Media
Phil Robin’s Location Greater Melbourne Area, Greater Melbourne Area, Australia
Phil Robin’s Expertise Specialist in Analytics of IVR/CTI solutions. Passionate about improving customer experience. Among the most experienced speech rec/routing professionals in Australia, with over 17 years experience in Speech Recognition and over 30 years in IT. Leading authority in performance analysis of voice recognition applications. Specialist in Intelligent Call Routing. Specialties: Analytics, requirements gathering, technical/business liaison, workshop facilitation, user interface design, data analysis, performance analysis/monitoring/modelling. Provides practical advice and solutions in complex technical environments.
Phil Robin’s Current Industry Dirawong
Phil
Robin’s Prior Industry
Ibm
|
Unisys
|
Computer Power
|
Coles Myer
|
Ibm Global Services
|
Anz
|
Telstra
|
Dirawong
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Work Experience
Dirawong
Analytics Consultant
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Telstra
Analytics Manager
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Telstra
Senior Technology Solutions Specialist
Thu Feb 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Anz
Usability Consultant
Mon May 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm Global Services
Usability Consultant
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Coles Myer
Information Consultant
Fri Nov 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Computer Power
Business Analyst
Mon May 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)
Unisys
Documentation Consultant
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Business Analyst
Wed Jan 01 1986 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Phil Robin Email Addresses
FAQ About Phil Robin
-
Phil Robin is located at
Greater Melbourne Area, Greater Melbourne Area, Australia -
Phil Robin is a
Specialist in Analytics of IVR/CTI solutions. Passionate about improving customer experience. Among the most experienced speech rec/routing professionals in Australia, with over 17 years experience in Speech Recognition and over 30 years in IT. Leading authority in performance analysis of voice recognition applications. Specialist in Intelligent Call Routing. Specialties: Analytics, requirements gathering, technical/business liaison, workshop facilitation, user interface design, data analysis, performance analysis/monitoring/modelling. Provides practical advice and solutions in complex technical environments. Dirawong -
Phil Robin currently works in the
Dirawong -
Phil Robin specializes in
Specialist in Analytics of IVR/CTI solutions. Passionate about improving customer experience. Among the most experienced speech rec/routing professionals in Australia, with over 17 years experience in Speech Recognition and over 30 years in IT. Leading authority in performance analysis of voice recognition applications. Specialist in Intelligent Call Routing. Specialties: Analytics, requirements gathering, technical/business liaison, workshop facilitation, user interface design, data analysis, performance analysis/monitoring/modelling. Provides practical advice and solutions in complex technical environments. -
Phil Robin speaks the following languages:
No languages available. -
Phil Robin has prior experience in the following industries:
Telstra , Telstra , Anz , Ibm Global Services , Coles Myer , Computer Power , Unisys , Ibm -
Phil Robin has the following professional experience:
Dirawong , Telstra , Telstra , Anz , Ibm Global Services , Coles Myer , Computer Power , Unisys , Ibm . -
You can view Phil Robin’s
LinkedIn profile at LinkedIn URL. -
Phil Robin’s work email addresses are
[email protected] . -
Phil Robin works at
Dirawong
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