
Philip Alex
Maniacal focus on Supreme Customer Service. A strong People, Process & Technology driven hands-on IT Operations head known... | Hyderabad, Telangana, India
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Philip Alex’s Emails ph****@co****.com
Philip Alex’s Phone Numbers No phone number available.
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Philip Alex’s Location Hyderabad, Telangana, India
Philip Alex’s Expertise Maniacal focus on Supreme Customer Service. A strong People, Process & Technology driven hands-on IT Operations head known to lead from front. Embraces positive change & evangelise CSI. An expert in building & leading very effective 24X7 multi locational technical teams (SDWAN, NOC,Technical SD, Local IT) in fast-paced technology environments. A passionate Problem Mgmt & Major Incident Mgmt Process expert.
Philip Alex’s Current Industry Connx
Philip
Alex’s Prior Industry
Smart Ims
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Prompt Computech Pty
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Webcom Information Technology
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Iseva Systems
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Talisma
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Mcafee
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Vmware
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Fireeye
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Yash Technologies
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Connx
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Work Experience

Connx
Director - Customer Service Assurance
Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Connx
Sr. It Manager - Service Delivery & Problem Management
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Yash Technologies
Sr. Technical Manager - Service Delivery & Problem Management
Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Fireeye
Sr.Global It Manager.
Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Vmware
Sr.Problem Manager - Global It Operations
Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Mcafee
Problem Manager-Global It Ops
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Mcafee
Sr. Team Lead - Sd & Problem Management
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Talisma
Tier 2 Technical Support Engineer, Microsoft Support
Mon Dec 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Iseva Systems
Technical Support Engineer
Tue Jul 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Webcom Information Technology
Customer Support Manager
Sat Jun 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Prompt Computech Pty
Managing Partner
Sat Feb 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Smart Ims
Senior Information Technology Manager - Service Delivery and Problem Management
— Present