Pranjal Shukul
Over 17 years of experience in setting up and leading multiple service delivery centres at a global scale.... | Gurgaon, Haryana, India
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Pranjal Shukul’s Emails pr****@me****.com
Pranjal Shukul’s Phone Numbers No phone number available.
Social Media
Pranjal Shukul’s Location Gurgaon, Haryana, India
Pranjal Shukul’s Expertise Over 17 years of experience in setting up and leading multiple service delivery centres at a global scale. An expert in managing customer service, risk & escalation processes across voice and digital operations. A track record of successfully leading large and complex operations for India, North America and Europe marketplaces, within the Banking, Financial Services, Utilities and E commerce domain. Adept in working with tools, analytics & technologies to improve end customer experience and optimise business efficiency.
Pranjal Shukul’s Current Industry Meta
Pranjal
Shukul’s Prior Industry
Ge Capital
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Citi
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The Royal Bank
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Ibm Global Services
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Exl
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Amazon
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Dtv Asia
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Guardian Life
|
Meta
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Work Experience
Meta
Regional Lead, Global Contractor Operations
Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Meta
Global Partner Operations - Outsource Partner Management
Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Guardian Life
India PMO, Migrations Lead
Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Dtv Asia
Performance Management Consultant
Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Amazon
Operations Site Lead - Vendor Support
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl
Assistant Vice President - Client Operations (Energy & Utilities)
Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm Global Services
Service Delivery Manager - BFSI Vertical (North America)
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
The Royal Bank
Manager- Risk Strategy, Consumer Banking
Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Citi
Asst Manager - Branch Network
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Ge Capital
Process Developer
Sun Oct 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Pranjal Shukul Email Addresses
FAQ About Pranjal Shukul
-
Pranjal Shukul is located at
Gurgaon, Haryana, India -
Pranjal Shukul is a
Over 17 years of experience in setting up and leading multiple service delivery centres at a global scale. An expert in managing customer service, risk & escalation processes across voice and digital operations. A track record of successfully leading large and complex operations for India, North America and Europe marketplaces, within the Banking, Financial Services, Utilities and E commerce domain. Adept in working with tools, analytics & technologies to improve end customer experience and optimise business efficiency. Meta -
Pranjal Shukul currently works in the
Meta -
Pranjal Shukul specializes in
Over 17 years of experience in setting up and leading multiple service delivery centres at a global scale. An expert in managing customer service, risk & escalation processes across voice and digital operations. A track record of successfully leading large and complex operations for India, North America and Europe marketplaces, within the Banking, Financial Services, Utilities and E commerce domain. Adept in working with tools, analytics & technologies to improve end customer experience and optimise business efficiency. -
Pranjal Shukul speaks the following languages:
No languages available. -
Pranjal Shukul has prior experience in the following industries:
Meta , Guardian Life , Dtv Asia , Amazon , Exl , Ibm Global Services , The Royal Bank , Citi , Ge Capital -
Pranjal Shukul has the following professional experience:
Meta , Meta , Guardian Life , Dtv Asia , Amazon , Exl , Ibm Global Services , The Royal Bank , Citi , Ge Capital . -
You can view Pranjal Shukul’s
LinkedIn profile at LinkedIn URL. -
Pranjal Shukul’s work email addresses are
[email protected] . -
Pranjal Shukul works at
Meta
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