Prashant Chauhan
Seasoned professional with 16+ years of experience in BFS & Telecom and Fulfillment/CRM. Consistently enhancing customer satisfaction in... | Noida, Uttar Pradesh, India
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Prashant Chauhan’s Emails pr****@ya****.co
Prashant Chauhan’s Phone Numbers No phone number available.
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Prashant Chauhan’s Location Noida, Uttar Pradesh, India
Prashant Chauhan’s Expertise Seasoned professional with 16+ years of experience in BFS & Telecom and Fulfillment/CRM. Consistently enhancing customer satisfaction in Contact Centers and Loyalty program. Managing multiple profiles - Voice (International & Domestic), Backend (Chat & Email), Blended process (Voice & Backend). Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with strong work ethics to maintain quality of services and products. Poised when communicating with customers and vendors, analyzing and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Prashant Chauhan’s Current Industry Easyrewardz Software Services
Prashant
Chauhan’s Prior Industry
IBM Daksh
|
HCL Technologies
|
Mphasis (an EDS company)
|
Bank of America
|
BARCLAYS SHARED SERVICES
|
Tech Mahindra
|
Easyrewardz Software Services
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Work Experience
Easyrewardz Software Services
General Manager Operations
Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Tech Mahindra
Operations Manager
Sun Jul 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
BARCLAYS SHARED SERVICES
Team Manager
Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Bank of America
Assistant Manager
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Mphasis (an EDS company)
Team Leader
Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
HCL Technologies
Sr. Customer Care Associate
Wed Sep 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
IBM Daksh
Customer Care Executive
Tue Oct 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Prashant Chauhan Email Addresses
FAQ About Prashant Chauhan
-
Prashant Chauhan is located at
Noida, Uttar Pradesh, India -
Prashant Chauhan is a
Seasoned professional with 16+ years of experience in BFS & Telecom and Fulfillment/CRM. Consistently enhancing customer satisfaction in Contact Centers and Loyalty program. Managing multiple profiles - Voice (International & Domestic), Backend (Chat & Email), Blended process (Voice & Backend). Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with strong work ethics to maintain quality of services and products. Poised when communicating with customers and vendors, analyzing and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Easyrewardz Software Services -
Prashant Chauhan currently works in the
Easyrewardz Software Services -
Prashant Chauhan specializes in
Seasoned professional with 16+ years of experience in BFS & Telecom and Fulfillment/CRM. Consistently enhancing customer satisfaction in Contact Centers and Loyalty program. Managing multiple profiles - Voice (International & Domestic), Backend (Chat & Email), Blended process (Voice & Backend). Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with strong work ethics to maintain quality of services and products. Poised when communicating with customers and vendors, analyzing and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. -
Prashant Chauhan speaks the following languages:
No languages available. -
Prashant Chauhan has prior experience in the following industries:
Easyrewardz Software Services , Tech Mahindra , BARCLAYS SHARED SERVICES , Bank of America , Mphasis (an EDS company) , HCL Technologies , IBM Daksh -
Prashant Chauhan has the following professional experience:
Easyrewardz Software Services , Tech Mahindra , BARCLAYS SHARED SERVICES , Bank of America , Mphasis (an EDS company) , HCL Technologies , IBM Daksh . -
You can view Prashant Chauhan’s
LinkedIn profile at LinkedIn URL. -
Prashant Chauhan’s work email addresses are
[email protected] . -
Prashant Chauhan works at
Easyrewardz Software Services
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