
Prashant Mehta
A proactive, decisive and delivery focused IT leader with specialization in IT Service delivery, IT Operations and rich... | Mumbai, Mumbai, India
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Prashant Mehta’s Emails pr****@bc****.com
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Prashant Mehta’s Location Mumbai, Mumbai, India
Prashant Mehta’s Expertise A proactive, decisive and delivery focused IT leader with specialization in IT Service delivery, IT Operations and rich experience in end to end Network Management (WAN & LAN). Capabilities include: •Service Delivery expertise with extensive scope of managing services, service levels, vendor managed services and outsourced services. •Establishing processes and standard operating procedures (SOP’s) to deliver IT Services & add value to the existing services by analysis of the Reports & MIS and identifying Service Improvement Plans (SIP’s). •Handling service operations end to end for achieving quality services, experienced in framing process and deriving strategic plans •Communicating across stakeholder groups and the ability to achieve results via collaboration •Encompass strong leadership and team building capabilities combined with excellent technical, communication, presentation, and customer service skills. Specialties: IT Service Delivery, IT Operations & Service Management (Certified ITIL V3 Foundation and Service Operation)
Prashant Mehta’s Current Industry Cisco Systems Private Limited Bangalore
Prashant
Mehta’s Prior Industry
BCS Technology Intl
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Maersk Line
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Ust Global
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Astrazeneca
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Orange Business Services
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Danaher
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Cisco Systems Private Limited Bangalore
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Work Experience

Cisco Systems Private Limited Bangalore
Incident Manager
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Danaher
Regional Information Technology Manager
Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Orange Business Services
Operations Manager
Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Astrazeneca
It Resilience Consultant
Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ust Global
Service Manager - Network And Telecoms
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Maersk Line
Incident Manager - Network Operations (Wan & Lan)
Fri Feb 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Maersk Line
Network Analyst
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Maersk Line
Service Desk Engineer
Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
BCS Technology Intl
Incident Manager
— Present