
Prateek Pandit
Lead a team of 15 folks whereby performing the role of coaching and mentoring. Publish Daily Dashboard... | Noida, Noida, India
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Prateek Pandit’s Emails pr****@ge****.com
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Prateek Pandit’s Location Noida, Noida, India
Prateek Pandit’s Expertise Lead a team of 15 folks whereby performing the role of coaching and mentoring. Publish Daily Dashboard to senior leadership defining process Hygiene and status of the Process. Publish weekly Proactive SLA reporting to senior leadership depicting process status along with reasons for variation around timeliness and accuracy, if any. Identifying direct reporter’s training needs and providing opportunities for upskilling the same. Prepare and update Error tracker for Onshore and for Offshore leadership. Adherence to weekly calls with clients and supporting team for their queries. Assisting leadership in dashboards whereby preparing the month-end report and weekly decks for the weekly dashboard. Performing Bank reconciliation, managing solutions for unpresented cheques, and managing cash and unapplied cash receipts. Performing escalation to management at the right time. Identification of unclaimed money. Responsible for Quality Check (QA) for the process. Maintaining the Error Tracker and rectifying the major error personally as an Expert. Responsible for training new joiners and mentoring and coaching them in the new roles and responsibilities. Handling escalations & providing a better solution to it. Create member and employer accounts. Update KYC, Insurance, Salary, bank details and all personal details of member and employer accounts.
Prateek Pandit’s Current Industry Genpact
Prateek
Pandit’s Prior Industry
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Work Experience

Genpact
Process Developer
Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Genpact
Senior Process Associate
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Genpact
Process Associate
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)