
Rachael Callaghan
Experienced Claims Manager with a demonstrated history of working in the insurance industry. My objectives are to design... | Link Group, L 12 680 George St, Australia
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Rachael Callaghan’s Emails ra****@cg****.com
Rachael Callaghan’s Phone Numbers No phone number available.
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Rachael Callaghan’s Location Link Group, L 12 680 George St, Australia
Rachael Callaghan’s Expertise Experienced Claims Manager with a demonstrated history of working in the insurance industry. My objectives are to design and execute strategies to deliver a superior quality performance, provide a high level of customer satisfaction, build an inclusive, positive and proactive team, drive a profitable and continuous improvement through operational efficiency, establish and retain mutually valuable and transparent relationships and create an environment of integrity, agility, innovation with a commitment to providing a pleasant sales-orientated environment. KEY CAPABILITIES Strong and inspiring people leader Developing people initiatives and capabilities Building trustworthy and valuable relationships with key stakeholders Process improvement, execution, agile and leading change Experienced in creating a highly engaged culture environment Strong problem solving and analytical skills Business and operational efficiency Excellent negotiation skills Effective communication & influencing skills Strong call centre management background with over 22 years’ experience Build collaboration, teamwork and trust to help others excel Value and recognise the accomplishments of others Understanding the importance of credibility and values Strong claims background with nearly 24 years’ experience Successful sales leader with commitment to providing a pleasant, sales-orientated environment Experience in General Insurance Underwriting Skilled in Risk Management, Business Process Improvement, Stakeholder Management, Commercial Insurance, and Contact Centers. Strong finance professional with a Business.
Rachael Callaghan’s Current Industry Heavy Motor Insurance
Rachael
Callaghan’s Prior Industry
Iag
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Cgu Insurance
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Compasscorp
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Link
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Heavy Motor Insurance
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Work Experience

Heavy Motor Insurance
National Claims Portfolio Manager
Sun Oct 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Link
Operations Manager, Insurance Services
Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Compasscorp
Head of Customer Operations
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Iag
Distribution Sales Manager
Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Iag
National Claims Motor Manager, CGU Intermediated, WFI and Business Direct
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Cgu Insurance
National Claims Response Manager
Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Cgu Insurance
Claims Manager, NSW Personal Lines
Thu Jul 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Cgu Insurance
Claims Manager, Personal Lines - Northern Region
Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Cgu Insurance
Claims Operation Manager - Sydney Metro
Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Cgu Insurance
National Claims Operations Manager - Motor Fleet
Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Iag
Call Centre Manager
Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Iag
Deputy Call Centre Manager
Fri Aug 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Iag
Claims Consultant
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)