
Rahul Kumar
. A MBA finance with 10 years of enriched experience in IT Services Management ,Knowledge Management and Banking... | New Delhi, Delhi, India
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Rahul Kumar’s Emails ra****@fe****.co
Rahul Kumar’s Phone Numbers No phone number available.
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Rahul Kumar’s Location New Delhi, Delhi, India
Rahul Kumar’s Expertise . A MBA finance with 10 years of enriched experience in IT Services Management ,Knowledge Management and Banking Services & Credit management portfolios. · Demonstrative experience in planning, migrating, transitioning & transformation of Global projects. · Proficiency in customer relationship management, SLA performance and Field services co-ordination. · Expertise in simplifying processes, methods and tools with innovative ideas. · Responsible for gathering requirement from the customer, Proposal preparation, co-ordination with - Engineering, Service delivery, Vendor management, billing and closure in a definite SLA. · Proactively manage program escalation of issues to the appropriate organizations. · Ensures lessons learned are documented and communicated with required stakeholder and teams. · Provide training to internal teams, colleagues related to knowledge management SOPs , new tools or technologies used to perform job responsibilities . Demonstrated monthly & weekly report & presentation to the client on various KPI indicators & SLA .
Rahul Kumar’s Current Industry Hcl Technologies
Rahul
Kumar’s Prior Industry
Tata Steel
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Federal Bank
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Prm Fincon Services
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Hcltech
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Hcl Technologies
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Work Experience

Hcl Technologies
Technical Specialist
Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hcltech
Technical Specialist
Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hcl Technologies
Senior Specialist
Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Prm Fincon Services
Financial Analyst
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Federal Bank
Assistant Manager
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Federal Bank
Relationship Manager
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Federal Bank
Probationary Officer
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Steel
Summer Intern
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)