
Rajesh Arya
I have over 13 years of experience in managing IT services, specializing in ITIL-based processes such as Incident,... | Hyderabad, Telangana, India
*50 free lookup(s) per month.
No credit card required.
Rajesh Arya’s Emails ra****@ib****.com
Rajesh Arya’s Phone Numbers No phone number available.
Social Media
Rajesh Arya’s Location Hyderabad, Telangana, India
Rajesh Arya’s Expertise I have over 13 years of experience in managing IT services, specializing in ITIL-based processes such as Incident, Change, Problem, and Knowledge Management. Currently, I am leading a team responsible for Incident, Change, and Problem Management at Kyndryl Solution Pvt Ltd, which is the managed infrastructure spin-off of IBM India Pvt. Ltd. In addition to my leadership role, I have a strong background in managing IT Helpdesk and providing top-notch customer service. My expertise extends to ITIL 4 Foundation and ITIL v3 Intermediate certifications, showcasing my commitment to best practices in IT service management. I also possess valuable knowledge in Agile concepts, Power BI, and MS Excel, which enables me to enhance operational efficiency and decision-making within IT services. My proficiency in these tools and methodologies empowers me to adapt to dynamic environments and deliver results. Moreover, my interpersonal skills, including effective communication, critical thinking, problem-solving, and leadership, have played a pivotal role in my career success. These skills enable me to collaborate seamlessly with cross-functional teams, resolve complex issues, and guide my team towards achieving objectives. In summary, my career journey spans over a decade in IT service management, with a focus on ITIL processes and leadership roles. I am certified in both ITIL 4 Foundation and ITIL v3 Intermediate, well-versed in Agile concepts, and proficient in data analysis tools like Power BI and MS Excel. My communication, critical thinking, problem-solving, and leadership abilities make me a valuable asset to any organization seeking to optimize its IT services and drive innovation in the digital age.
Rajesh Arya’s Current Industry Kyndryl
Rajesh
Arya’s Prior Industry
Mahindra Satyam Bpo
|
Ibm
|
Kyndryl
Not the Rajesh Arya you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

Kyndryl
Incident Manager
Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ibm
Availability Manager
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Knowledge Engineer
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Mahindra Satyam Bpo
Customer Representative
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)