
Rajesh Devaraj
• Ensured preparation & distribution of strong reporting & analytical information support to the Top Management; perform data analysis... | New York City Metropolitan Area, New York City Metropolitan Area, United States
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Rajesh Devaraj’s Emails ra****@co****.com
Rajesh Devaraj’s Phone Numbers 1800800****
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Rajesh Devaraj’s Location New York City Metropolitan Area, New York City Metropolitan Area, United States
Rajesh Devaraj’s Expertise • Ensured preparation & distribution of strong reporting & analytical information support to the Top Management; perform data analysis for generating reports on periodic basis & analyze business information to identify process improvements for increasing business efficiency; defined & managed a comprehensive go-to-market strategy & plan that included positioning, launch strategy, public relations, sales support & partner material • Experience in implementation of professional services activities for global telecom vendors & service operators • Experience in driving operational excellence using the process improvement, opera tions management and innovation; thrives in deadline-driven environments with excellent team-building skills • Track record of spearheading end-to-end project management, inclusive of planning, executing, monitoring, controlling, value engineering, capital expenditure management, waste reductions, cost control & safety • Championed organization values & vision by formulating strategic plans in compliance with all external regulations, telecom standards, internal policies & procedures; improving customer engagement with the product through focused market research & using the resultant analysis to devise future product roadmap • Versatile, high-energy professional, successful in achieving business growth objectives with excellent communication, people management, analytical and problem-solving skills; repositioning projects to achieve excellence; possess the unique quality of managing high-pressure environments with ease and open mind • Expertise in Avaya Call Management System (CMS) (Subject MatterExpert) - New Install/Upgrades, Historical and Admin data migration, Dictionary, Avaya Professional Services (APS) WFM Scripts, IEX, Verint, Sockets, Aspect WFM, ECH - External Call History, Symon reports, Designer Reports, Custom Reports Development, Flatten Consolidate and Extend (FCE) of CMS, ACD consolidation, Shell Scripting and Pearl Scripting. • Avaya Communication Manager(CM), Avaya Session Manager, Avaya System Manager, Avaya Equinox, Avaya SBC, Ribbon/Sonus SBC 5000/7000 series and SBC SWe
Rajesh Devaraj’s Current Industry Controlled Networks
Rajesh
Devaraj’s Prior Industry
Css
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Avaya
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Controlled Networks
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Work Experience

Controlled Networks
Director
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Avaya
Senior Consultant - Avaya Professional Services
Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Avaya
Software Engineer
Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Avaya
Software Engineer
Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Css
Support Engineer
Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)