Rajesh Dhingra
With over 23 years of experience in the IT / ITES industry, I am a goal-driven leader who... | Gurugram, Haryana, India
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Rajesh Dhingra’s Emails ra****@cs****.com
Rajesh Dhingra’s Phone Numbers No phone number available.
Social Media
Rajesh Dhingra’s Location Gurugram, Haryana, India
Rajesh Dhingra’s Expertise With over 23 years of experience in the IT / ITES industry, I am a goal-driven leader who delivers business value through process excellence and continuous improvement. I currently head service delivery and customer support operations for one of the leading telecom operators in the Middle East, managing a large and diverse team of over 400 professionals across multiple locations and disciplines. My core competencies include strategic and tactical planning, program and project management, account management, contract negotiation and renewal, RFI / RFP development, people development and thought leadership, P/L accountability, ESAT and CSAT management, business continuity planning and disaster recovery, quality management, and IT best practices. I have a proven track record of performance transformation in diverse roles and domains, such as data center operations, service desk operations, Customer Support Operations, Technical support in telecom, networking, hardware, and software. I have also successfully led start-up operations, transitions and ramp-ups, involving sourcing, recruitment, training, infrastructure, performance measurement, and improvement. I have received multiple awards and recognition for my leadership and management skills, including the Best People Manager Award from Wipro Chairman Mr. Azim Premji and the selection for the Wipro Leadership Program.
Rajesh Dhingra’s Current Industry Tech Mahindra
Rajesh
Dhingra’s Prior Industry
The Oberoi
|
Thomas Cook
|
Amway India Enterprises
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Hcl Bpo
|
Convergys India Services
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Sutherland Global Services
|
Wipro Bpo Solutions
|
Css
|
Hcl Technologies
|
Altran
|
Tech Mahindra
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Work Experience
Tech Mahindra
Delivery Head
Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Altran
Director Of Operations
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Hcl Technologies
Deputy General Manager
Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Css
Program Manager
Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro Bpo Solutions
Service Delivery Leader
Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Sutherland Global Services
Senior Manager Operations
Tue Jun 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Convergys India Services
Manager Operations
Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Hcl Bpo
Team Manager
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Amway India Enterprises
Manager
Sun Mar 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Thomas Cook
Accounts Executive / Assistant To Branch Accountant
Tue Aug 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)
The Oberoi
Accounts Executive
Wed Jan 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Rajesh Dhingra Email Addresses
FAQ About Rajesh Dhingra
-
Rajesh Dhingra is located at
Gurugram, Haryana, India -
Rajesh Dhingra is a
With over 23 years of experience in the IT / ITES industry, I am a goal-driven leader who delivers business value through process excellence and continuous improvement. I currently head service delivery and customer support operations for one of the leading telecom operators in the Middle East, managing a large and diverse team of over 400 professionals across multiple locations and disciplines. My core competencies include strategic and tactical planning, program and project management, account management, contract negotiation and renewal, RFI / RFP development, people development and thought leadership, P/L accountability, ESAT and CSAT management, business continuity planning and disaster recovery, quality management, and IT best practices. I have a proven track record of performance transformation in diverse roles and domains, such as data center operations, service desk operations, Customer Support Operations, Technical support in telecom, networking, hardware, and software. I have also successfully led start-up operations, transitions and ramp-ups, involving sourcing, recruitment, training, infrastructure, performance measurement, and improvement. I have received multiple awards and recognition for my leadership and management skills, including the Best People Manager Award from Wipro Chairman Mr. Azim Premji and the selection for the Wipro Leadership Program. Tech Mahindra -
Rajesh Dhingra currently works in the
Tech Mahindra -
Rajesh Dhingra specializes in
With over 23 years of experience in the IT / ITES industry, I am a goal-driven leader who delivers business value through process excellence and continuous improvement. I currently head service delivery and customer support operations for one of the leading telecom operators in the Middle East, managing a large and diverse team of over 400 professionals across multiple locations and disciplines. My core competencies include strategic and tactical planning, program and project management, account management, contract negotiation and renewal, RFI / RFP development, people development and thought leadership, P/L accountability, ESAT and CSAT management, business continuity planning and disaster recovery, quality management, and IT best practices. I have a proven track record of performance transformation in diverse roles and domains, such as data center operations, service desk operations, Customer Support Operations, Technical support in telecom, networking, hardware, and software. I have also successfully led start-up operations, transitions and ramp-ups, involving sourcing, recruitment, training, infrastructure, performance measurement, and improvement. I have received multiple awards and recognition for my leadership and management skills, including the Best People Manager Award from Wipro Chairman Mr. Azim Premji and the selection for the Wipro Leadership Program. -
Rajesh Dhingra speaks the following languages:
No languages available. -
Rajesh Dhingra has prior experience in the following industries:
Altran , Hcl Technologies , Css , Wipro Bpo Solutions , Sutherland Global Services , Convergys India Services , Hcl Bpo , Amway India Enterprises , Thomas Cook , The Oberoi -
Rajesh Dhingra has the following professional experience:
Tech Mahindra , Altran , Hcl Technologies , Css , Wipro Bpo Solutions , Sutherland Global Services , Convergys India Services , Hcl Bpo , Amway India Enterprises , Thomas Cook , The Oberoi . -
You can view Rajesh Dhingra’s
LinkedIn profile at LinkedIn URL. -
Rajesh Dhingra’s work email addresses are
[email protected] . -
Rajesh Dhingra works at
Tech Mahindra
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