Rajesh Gopal

FAQ About Rajesh Gopal

• What is Rajesh Gopal's address?

  Rajesh Gopal is located at
  India

• What is Rajesh Gopal's job title?

  Rajesh Gopal is a
  Having Serviced about 13 years in publishing and Healthcare industry, I am currently working as DM in Mutual Funds industry in CAMS. Quite interesting and great learning from Jan 2015. Around 13 years of experience in publishing/healthcare non-voice BPO with Bachelor's degree. Willing to learn and explore new initiatives. Proven records on handling multiple projects and ramped up man projects and bringing new clients to the company. Working in Firstsource (formerly known as ICICI One Source) Managing offshore unit for No.1 Health Insurance Co. as a Sr. Manager - Operations by delivering 330,000 claims a month ( HCFA, UB and Super bill forms ) - PAYERS SEGMENT in 5 different Projects Involved transition for this account with Onshore team. Leading the Core Operations Teams (50 people at in-house and indirectly managing Keying Associates of 100 operators across three cites - Chennai, Pondy and Trichy). Met consistently the SLA defined by Client Implemented VEPS Model (Value Engineered Performance System) to measure the Operations performance of this account. Adhering to the COPC 4.1 standard for this account. Accountable for improving the gross-margin, consistently meeting revenue numbers and operating with low cost. Providing quarterly, monthly, weekly revenue and cost estimate to the management. Responsible for identifying solutions to mitigate risks - BCP Responsible for managing changes in the process using Change Management System. Create, Maintain, Verify reports such as Table F (COPC), Revenue, Cost, etc. Review Quality - Internal and Customer using Statistical QC Tools (Pareto, Control Charts, Fishbone, etc.) Identified the areas for automation and usage of Technology. Implemented Score Card for Agent, Team leader and Process Leader level. People-Hire, identify training needs, career growth, performance appraisals, and salary revisions. To promote FUN at Work, conducting Fun programs on monthly and also Festival Holidays for the Team. Sundaram Bnp Paribas Fund Services

• What industry does Rajesh Gopal currently work in?

  Rajesh Gopal currently works in the
  Sundaram Bnp Paribas Fund Services

• What is Rajesh Gopal's area of expertise?

  Rajesh Gopal specializes in
  Having Serviced about 13 years in publishing and Healthcare industry, I am currently working as DM in Mutual Funds industry in CAMS. Quite interesting and great learning from Jan 2015. Around 13 years of experience in publishing/healthcare non-voice BPO with Bachelor's degree. Willing to learn and explore new initiatives. Proven records on handling multiple projects and ramped up man projects and bringing new clients to the company. Working in Firstsource (formerly known as ICICI One Source) Managing offshore unit for No.1 Health Insurance Co. as a Sr. Manager - Operations by delivering 330,000 claims a month ( HCFA, UB and Super bill forms ) - PAYERS SEGMENT in 5 different Projects Involved transition for this account with Onshore team. Leading the Core Operations Teams (50 people at in-house and indirectly managing Keying Associates of 100 operators across three cites - Chennai, Pondy and Trichy). Met consistently the SLA defined by Client Implemented VEPS Model (Value Engineered Performance System) to measure the Operations performance of this account. Adhering to the COPC 4.1 standard for this account. Accountable for improving the gross-margin, consistently meeting revenue numbers and operating with low cost. Providing quarterly, monthly, weekly revenue and cost estimate to the management. Responsible for identifying solutions to mitigate risks - BCP Responsible for managing changes in the process using Change Management System. Create, Maintain, Verify reports such as Table F (COPC), Revenue, Cost, etc. Review Quality - Internal and Customer using Statistical QC Tools (Pareto, Control Charts, Fishbone, etc.) Identified the areas for automation and usage of Technology. Implemented Score Card for Agent, Team leader and Process Leader level. People-Hire, identify training needs, career growth, performance appraisals, and salary revisions. To promote FUN at Work, conducting Fun programs on monthly and also Festival Holidays for the Team.

• Which languages does Rajesh Gopal speak? 

  Rajesh Gopal speaks the following languages:
  No languages available.

• Which industries has Rajesh Gopal previously worked in?   

  Rajesh Gopal has prior experience in the following industries:
  Firstsource Solutions , Firstsource Solutions , Firstsource Solutions , Firstsource Solutions , Firstsource Solutions , Firstsource Solutions , Lason

• What is Rajesh Gopal’s work experience?  

  Rajesh Gopal has the following professional experience:
  Sundaram Bnp Paribas Fund Services , Cams , Firstsource Solutions , Firstsource Solutions , Firstsource Solutions , Firstsource Solutions , Firstsource Solutions , Firstsource Solutions , Lason , Sundaram Bnp Paribas Fund Services .

• How can I find Rajesh Gopal on LinkedIn?  

  You can view Rajesh Gopal’s
  LinkedIn profile at LinkedIn URL.

• What are Rajesh Gopal’s work email addresses?  

  Rajesh Gopal’s work email addresses are
  [email protected] .

• What company does Rajesh Gopal work for?  

  Rajesh Gopal works at
  Sundaram Bnp Paribas Fund Services