Rajiv Pandya

FAQ About Rajiv Pandya

• What is Rajiv Pandya's address?

  Rajiv Pandya is located at
  Scoresby, Victoria, Australia

• What is Rajiv Pandya's job title?

  Rajiv Pandya is a
  More than 24 years of experience as service manager and field service engineer in clinical diagnostics and life science industry, have gained wide experience related to customer handling , rapport building , people management and field service activities such as installation, servicing, repairing, and maintaining instruments at customer sites and workshops. Worked closely with customers to train them in operation, maintenance and troubleshooting a wide variety of instruments. In addition to customers I have conducted training on all aspects of field service to field service engineers and biomedical engineers. The variety of my experience encompasses a range of biochemistry systems (Wet and Dry biochemistry), immunology systems (infectious diseases), immunohematology systems (blood grouping and blood typing), cell counters, microscopes and tissue processing systems (Slide stainer, tissue embedding systems, and cover slippers) and AI enabled micro culture plate assessment system.  Installation and commissioning of new instruments at customer sites  Telephone assistance to customers—troubleshooting and resolution of errors  Repair and service of faulty equipment- at customer site and in house  Scheduling and completing 99% preventative maintenance before due date  Detailed record keeping of all customer visits and production of reports for review and record keeping  Ability to understand schematics  Managing spare part inventory  Coaching and training customers, biomedical engineers, and field service engineers  Revenue generation by means of promoting and selling service contracts and spare parts  Demonstrated history of collaborating with sales, marketing, finance, logistics and customer service  Led team of 15 engineers and proactive monitored their KPI, mentored and developed them.  Significant cost reduction by monitoring first time fix (95%), downtime of instrument (6 to 24Hr), spares consumption etc Team leader, KPI monitoring, mentoring and developing people Collaborating for technical writing for operators manual and service Manual. Generating technical document Ortho Clinical Diagnostics

• What industry does Rajiv Pandya currently work in?

  Rajiv Pandya currently works in the
  Ortho Clinical Diagnostics

• What is Rajiv Pandya's area of expertise?

  Rajiv Pandya specializes in
  More than 24 years of experience as service manager and field service engineer in clinical diagnostics and life science industry, have gained wide experience related to customer handling , rapport building , people management and field service activities such as installation, servicing, repairing, and maintaining instruments at customer sites and workshops. Worked closely with customers to train them in operation, maintenance and troubleshooting a wide variety of instruments. In addition to customers I have conducted training on all aspects of field service to field service engineers and biomedical engineers. The variety of my experience encompasses a range of biochemistry systems (Wet and Dry biochemistry), immunology systems (infectious diseases), immunohematology systems (blood grouping and blood typing), cell counters, microscopes and tissue processing systems (Slide stainer, tissue embedding systems, and cover slippers) and AI enabled micro culture plate assessment system.  Installation and commissioning of new instruments at customer sites  Telephone assistance to customers—troubleshooting and resolution of errors  Repair and service of faulty equipment- at customer site and in house  Scheduling and completing 99% preventative maintenance before due date  Detailed record keeping of all customer visits and production of reports for review and record keeping  Ability to understand schematics  Managing spare part inventory  Coaching and training customers, biomedical engineers, and field service engineers  Revenue generation by means of promoting and selling service contracts and spare parts  Demonstrated history of collaborating with sales, marketing, finance, logistics and customer service  Led team of 15 engineers and proactive monitored their KPI, mentored and developed them.  Significant cost reduction by monitoring first time fix (95%), downtime of instrument (6 to 24Hr), spares consumption etc Team leader, KPI monitoring, mentoring and developing people Collaborating for technical writing for operators manual and service Manual. Generating technical document

• Which languages does Rajiv Pandya speak? 

  Rajiv Pandya speaks the following languages:
  No languages available.

• Which industries has Rajiv Pandya previously worked in?   

  Rajiv Pandya has prior experience in the following industries:
  Lbt Innovations , Olympus , Olympus , Johnson And Johnson , Ortho Clinical Diagnostics , Ortho Clinical Diagnostics , Ortho Clinical Diagnostics

• What is Rajiv Pandya’s work experience?  

  Rajiv Pandya has the following professional experience:
  Ortho Clinical Diagnostics , Lbt Innovations , Olympus , Olympus , Johnson And Johnson , Ortho Clinical Diagnostics , Ortho Clinical Diagnostics , Ortho Clinical Diagnostics .

• How can I find Rajiv Pandya on LinkedIn?  

  You can view Rajiv Pandya’s
  LinkedIn profile at LinkedIn URL.

• What are Rajiv Pandya’s work email addresses?  

  Rajiv Pandya’s work email addresses are
  [email protected] .

• What company does Rajiv Pandya work for?  

  Rajiv Pandya works at
  Ortho Clinical Diagnostics