Rakesh Singhal
Overall 16+ years of experience across Service Delivery, Digital Transformation, Transition, Business Solutions and Program Management Currently... | Delhi, Delhi, India
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Rakesh Singhal’s Emails ra****@ap****.com
Rakesh Singhal’s Phone Numbers No phone number available.
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Rakesh Singhal’s Location Delhi, Delhi, India
Rakesh Singhal’s Expertise Overall 16+ years of experience across Service Delivery, Digital Transformation, Transition, Business Solutions and Program Management Currently working as Deputy General Manager – Operations in Aptara (Techbooks International Pvt Ltd) leading P&C Operations for a Platinum US Client Responsible for Strategic Client Partnership, P&L Management, Business Transformation, SLA Management, Pipeline Building, Solution Design Adept in understanding & delivering as per client requirements and building a strong vendor-client relationship. Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service related critical issues. Strong background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. Excellent interpersonal, communication & organisational skills with proven abilities in customer relationship management. Specialties: Service Delivery, Transition, Customer Focus, Project management, Planning & Budgeting, Cost control measures, Driving operational excellence, Process re-engineering & Transformation, P& L management, Building efficiencies, Risk mitigation, Lean management, Workforce management & Data analysis.
Rakesh Singhal’s Current Industry Aptara
Rakesh
Singhal’s Prior Industry
Exl Service
|
Kaplan
|
Zones Corporate Solutions
|
Zones
|
B2 B Digitals
|
Bt Group
|
Aptara
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Work Experience
Aptara
Deputy General Manager
Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bt Group
Line Manager
Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
B2 B Digitals
Manager - Operations
Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Zones Corporate Solutions
Assistant Manager - Global Operations
Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Zones
Assistant Manager-Operations
Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Kaplan
Account Manager Client Services
Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl Service
Assistant Manager
Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl Service
Assistant Manager
Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Rakesh Singhal Email Addresses
FAQ About Rakesh Singhal
-
Rakesh Singhal is located at
Delhi, Delhi, India -
Rakesh Singhal is a
Overall 16+ years of experience across Service Delivery, Digital Transformation, Transition, Business Solutions and Program Management Currently working as Deputy General Manager – Operations in Aptara (Techbooks International Pvt Ltd) leading P&C Operations for a Platinum US Client Responsible for Strategic Client Partnership, P&L Management, Business Transformation, SLA Management, Pipeline Building, Solution Design Adept in understanding & delivering as per client requirements and building a strong vendor-client relationship. Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service related critical issues. Strong background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. Excellent interpersonal, communication & organisational skills with proven abilities in customer relationship management. Specialties: Service Delivery, Transition, Customer Focus, Project management, Planning & Budgeting, Cost control measures, Driving operational excellence, Process re-engineering & Transformation, P& L management, Building efficiencies, Risk mitigation, Lean management, Workforce management & Data analysis. Aptara -
Rakesh Singhal currently works in the
Aptara -
Rakesh Singhal specializes in
Overall 16+ years of experience across Service Delivery, Digital Transformation, Transition, Business Solutions and Program Management Currently working as Deputy General Manager – Operations in Aptara (Techbooks International Pvt Ltd) leading P&C Operations for a Platinum US Client Responsible for Strategic Client Partnership, P&L Management, Business Transformation, SLA Management, Pipeline Building, Solution Design Adept in understanding & delivering as per client requirements and building a strong vendor-client relationship. Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service related critical issues. Strong background in quantitative decision making, ability to drive business/operations metrics, and driving adoption of different tools and resources. Excellent interpersonal, communication & organisational skills with proven abilities in customer relationship management. Specialties: Service Delivery, Transition, Customer Focus, Project management, Planning & Budgeting, Cost control measures, Driving operational excellence, Process re-engineering & Transformation, P& L management, Building efficiencies, Risk mitigation, Lean management, Workforce management & Data analysis. -
Rakesh Singhal speaks the following languages:
No languages available. -
Rakesh Singhal has prior experience in the following industries:
Bt Group , B2 B Digitals , Zones Corporate Solutions , Zones , Kaplan , Exl Service , Exl Service -
Rakesh Singhal has the following professional experience:
Aptara , Bt Group , B2 B Digitals , Zones Corporate Solutions , Zones , Kaplan , Exl Service , Exl Service . -
You can view Rakesh Singhal’s
LinkedIn profile at LinkedIn URL. -
Rakesh Singhal’s work email addresses are
[email protected] . -
Rakesh Singhal works at
Aptara
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