
Rakesh T
Implementation of the CIS from legacy to CC&B and merging all four utilities into one CC&B system, Oracle... | Toronto, Toronto, Canada
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Rakesh T’s Emails ra****@al****.com
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Rakesh T’s Location Toronto, Toronto, Canada
Rakesh T’s Expertise Implementation of the CIS from legacy to CC&B and merging all four utilities into one CC&B system, Oracle Customer Care and Billing (CC&B). Implementation includes all the modules under CC&B such as, Meter management, ITRON, Field Activity, Payments, Metering, Billing, Collections; CC&B implementation also includes CCOM, MTM and MDMR. And including Upgrade of CC&B from 2.3 to 2.5 And involved as UAT tester for the upgrade of CC&B from 2.5 to 2.8 Involved in the conversion of a legacy CIS system (Daffron) to CC&B 2.5 Sole responsibility for testing all the Water and Wastewater rates Worked on testing MDMR meter reads workflow by sending the BQ request and BQ responses. Worked on testing retailer billing transactions IBR by sending requests through SOAP UI. Worked on interval billing commercial and larger users by getting the interval data from LPSS. Worked on generating various reports for accounting, billing, payments and Revenue Management. Responsible for the validation of all bills produced by nightly batch jobs. Participated on billing-related projects including providing expertise on business processes, writing test scenarios, and conducting testing. Triage the cause of bill segment errors resulting from nightly batch billing Created documentation detailing the resolution of errors (ToDo entries) created by billing. Validated that the printed bills are correct in format and content. Ensured continued success after go-live by providing feedback to CIS functional teams for developing technical solutions and modifying systems to meet Contact Center needs. Developed and implemented business process improvements to support the modifications. • Performed QA and UAT testing for utility workflows and processes. • Executed and Documented all the batch jobs that are required for testing purpose • Created and completed Field actives for FA types through Field worker application for the whole work flow process. • Identified, tracked, and worked with CIS functional teams to resolve system defects, identify gaps in existing processes and procedures prior to go-live and post. • Executed Data Mapping tests, extensively by using SQL queries in Oracle • Worked HPQC defects resolution from pre-go live including functional testing and implementation. • Created detailed Test Scenarios based on the Functional and Business Requirements • Tested rates by developing rate calculation sheets in Excel and validated results in CC&B against corresponding Bill segments on calculation lines and SQ details.
Rakesh T’s Current Industry Alectra
Rakesh
T’s Prior Industry
Atb Financial
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Powerstream
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Scotibank
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Alectra
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Work Experience

Alectra
ORACLE CC&B consultant
Tue May 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Scotibank
Senior QA Analyst- E-procurement
Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Powerstream
Oracle cc&b tester
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Atb Financial
QA Analyst/UAT Test Analyst
Mon Apr 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)