
Raquel Hood
Responsibilities: Customer service; cleaning public areas; cleaning rooms; laundry; tidying and organising staff areas.Responsibilities: Cleaning tables; organising the... | Ireland
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Raquel Hood’s Emails ra****@se****.com
Raquel Hood’s Phone Numbers No phone number available.
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Raquel Hood’s Location Ireland
Raquel Hood’s Expertise Responsibilities: Customer service; cleaning public areas; cleaning rooms; laundry; tidying and organising staff areas.Responsibilities: Cleaning tables; organising the bar area; collecting glasses and bottles; washing and polishing tablewear; cash handling and general bar duties.Responsibilities: Input of policy-holder's data into the system; Maintenance of user's data; Control of service providers and Third Partners Adminstration; Reconciliations; Advanced Excel reports; Management of complaints and errors; Management of documents; Assisting brokers, companies and users; Customer service by email and telephone; Checking and ratification of invoices.Responsibilities: Input of company's and policy-holder's data into the system; Maintenance of user’s data; Monthly billing; Application of annual adjustment and contract renegotiations; Contract Renewal process; Control and logistics of ID cards; Management of documents; Control of service providers; Control of card emission for billing purposes; Checking and ratification of invoices; Assisting brokers, companies and users; Customer Service.Responsibilities: Responsible for sending and receiving, as well as analysis, coding, checking and deployment of users' records using Unimed Transaction Protocol (PTU - in Portuguese) to register users among all companies of the group; Processing of any register changes as well as authorization for care services in other regions; Logistics of distribution of cards and documentation transfers; Emission of control card for billing purposes; Checking and ratification of invoices; Support for Unimed branch offices, companies and users.Responsibilities: Support for users inside the company, performing 1st and 2nd level support via remote access (VNC); Installation and maintenance of computers; Installation and configuration of software apps; Servers and network management; Control and maintenance of telephone systems; Purchase of ordinary office material, computer equipment in general and inventory control; creation, and presentation of reports on daily productivity and team development;.
Raquel Hood’s Current Industry Allianz Partners
Raquel
Hood’s Prior Industry
Ecimex Tecnologia LTDA
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Unimed Paulistana
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Seguros Unimed
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Shelbourne Park Greyhound Stadium
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Hilton Dublin Airport
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Allianz Partners
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Work Experience

Allianz Partners
Policy Management Officer (FTC - 12 Months)
Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hilton Dublin Airport
Accommodation Assistant
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Shelbourne Park Greyhound Stadium
Floor Staff
Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Seguros Unimed
Insurance Analyst
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Unimed Paulistana
Administrative Assistant
Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Ecimex Tecnologia LTDA
Infrastructure Support Analyst
Fri Oct 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)