Raul Bertadillo

Raul Bertadillo

Director, Learning & Development | Mexico

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Work Experience

TTEC

Director, Learning & Development

2015-09-01 — Present

TTEC

Senior Manager, Leadership Development

2011-05-01 — 2015-09-01

TTEC

Service Delivery Manager

2009-02-01 — 2011-05-01

TTEC

Service Delivery Manager

2008-09-01 — 2009-02-01

TTEC

Service Delivery Team Lead

2007-09-01 — 2008-08-01

TTEC

Senior Technical Support Representative

2004-05-01 — 2007-09-01

Instituto Tecnologico Superior de Lagos de Moreno

University Professor

2004-01-01 — 2004-01-01

Procter & Gamble

Engineering Intern

2003-08-01 — 2003-12-01

Skills

customer experience consulting customer technology services customer care services captivate customers omnichannel technology bilingual professionals cloudbased technology operational excellence revenue growth customer acquisition

Languages

English , English , German , French