
Raushan Kumar
• Responsible and owner for the IT service management(ITSM) system, operation, development and leading the team of developers and... | Copenhagen, Copenhagen, Denmark
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Raushan Kumar’s Emails rk****@vi****.com
Raushan Kumar’s Phone Numbers No phone number available.
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Raushan Kumar’s Location Copenhagen, Copenhagen, Denmark
Raushan Kumar’s Expertise • Responsible and owner for the IT service management(ITSM) system, operation, development and leading the team of developers and operations to deliver best in class experience to business. • Stakeholder management with business and understanding the business requirement to prioritize and covert this into idea and demand cycle. • Vendor management with respect to development, sprint planning, project planning adhering to cost and timeline. • Architecture, Consultation, Implementation, design and development. • A ServiceNow Technology enthusiast with experience on implementing end-to-end Service Catalog, Incident Management, Knowledge Management, Configuration & Asset Management, Change Management and Release Management with extensive knowledge on Content Management System. • Gathering requirements and converting BRD’s into technical requirements. Created design patterns & implementation plans for ServiceNow enhancements. • Design and engineer solutions leveraging all appropriate components offered by ServiceNow to answer the needs for business workflows, ticketing or other ITSM requirements.
Raushan Kumar’s Current Industry Viking Life Saving Equipment
Raushan
Kumar’s Prior Industry
Wipro Technologies
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Emc
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Nnit
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Hcl Technologies
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Viking Life Saving Equipment
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Work Experience

Viking Life Saving Equipment
Platform Owner and Architect- ServiceNow
Fri Dec 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Viking Life Saving Equipment
Senior Solutions Designer
Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Hcl Technologies
Associate Architect
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Nnit
Advanced Software Engineer
Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Emc
Senior Software Engineer
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro Technologies
Documentum Developer IT Consultant
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)