Reshma Tabassum
● 12 years of experience in the Customer Service Industry having dealt with a vast global clientele and meeting... | Bengaluru, Bengaluru, India
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Reshma Tabassum’s Emails re****@hp****.com
Reshma Tabassum’s Phone Numbers No phone number available.
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Reshma Tabassum’s Location Bengaluru, Bengaluru, India
Reshma Tabassum’s Expertise ● 12 years of experience in the Customer Service Industry having dealt with a vast global clientele and meeting varied customer requirements and challenging schedules. ● Involved from project initiation, planning, design, development, execution, to evaluating. Accessing customer requirements and implementing and developing quality documentation sets. ● Excellent interpersonal skills, communication and organizational skills with proven abilities in customer relationship and Escalation management. ● Good understanding of service management principles, excellent understanding of Incident Management (ITIL certification a plus). ● Good understanding of Excel, MS PowerPoint, Outlook
Reshma Tabassum’s Current Industry Hewlett Packard Enterprise
Reshma
Tabassum’s Prior Industry
Hewlett Packard Enterprise
|
Ibm Daksh
|
Tesco Bengaluru
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Work Experience
Hewlett Packard Enterprise
Subject Matter Expert - Technical Solutions Cons
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Hewlett Packard Enterprise
Project Manager
Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard Enterprise
Proactive Support Specialist
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard Enterprise
Integrated Service Manager(Incident Management)
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard Enterprise
Technical Solutions Consultant
Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Tesco Bengaluru
Technical Associate
Tue Mar 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm Daksh
Customer Relationship Management Executive
Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard Enterprise
Subject Matter Expert - Technical Solutions Cons
— PresentSkills
Languages
Reshma Tabassum Email Addresses
FAQ About Reshma Tabassum
-
Reshma Tabassum is located at
Bengaluru, Bengaluru, India -
Reshma Tabassum is a
● 12 years of experience in the Customer Service Industry having dealt with a vast global clientele and meeting varied customer requirements and challenging schedules. ● Involved from project initiation, planning, design, development, execution, to evaluating. Accessing customer requirements and implementing and developing quality documentation sets. ● Excellent interpersonal skills, communication and organizational skills with proven abilities in customer relationship and Escalation management. ● Good understanding of service management principles, excellent understanding of Incident Management (ITIL certification a plus). ● Good understanding of Excel, MS PowerPoint, Outlook Hewlett Packard Enterprise -
Reshma Tabassum currently works in the
Hewlett Packard Enterprise -
Reshma Tabassum specializes in
● 12 years of experience in the Customer Service Industry having dealt with a vast global clientele and meeting varied customer requirements and challenging schedules. ● Involved from project initiation, planning, design, development, execution, to evaluating. Accessing customer requirements and implementing and developing quality documentation sets. ● Excellent interpersonal skills, communication and organizational skills with proven abilities in customer relationship and Escalation management. ● Good understanding of service management principles, excellent understanding of Incident Management (ITIL certification a plus). ● Good understanding of Excel, MS PowerPoint, Outlook -
Reshma Tabassum speaks the following languages:
No languages available. -
Reshma Tabassum has prior experience in the following industries:
Hewlett Packard Enterprise , Hewlett Packard Enterprise , Hewlett Packard Enterprise , Hewlett Packard Enterprise , Tesco Bengaluru , Ibm Daksh -
Reshma Tabassum has the following professional experience:
Hewlett Packard Enterprise , Hewlett Packard Enterprise , Hewlett Packard Enterprise , Hewlett Packard Enterprise , Hewlett Packard Enterprise , Tesco Bengaluru , Ibm Daksh , Hewlett Packard Enterprise . -
You can view Reshma Tabassum’s
LinkedIn profile at LinkedIn URL. -
Reshma Tabassum’s work email addresses are
[email protected] . -
Reshma Tabassum works at
Hewlett Packard Enterprise
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