
Revanth Kasula
With over 10 years of IT experience, specializing in ServiceNow administration, proficient in front-end programming with JavaScript, CSS,... | United States
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Revanth Kasula’s Location United States
Revanth Kasula’s Expertise With over 10 years of IT experience, specializing in ServiceNow administration, proficient in front-end programming with JavaScript, CSS, jQuery, and HTML. Successfully conceptualized, designed, and executed a Proof of Concept (POC) within the ServiceNow platform, demonstrating advanced IT Service Management (ITSM) enhancement feasibility. Collaborated with cross-functional teams to define project goals, key performance indicators, and success criteria for the POC. Acknowledged by company directors for driving successful ServiceNow projects, receiving commendations for leadership in implementing innovative solutions and achieving project milestones. Recognized for dedication and excellence in enhancing IT service delivery through effective ServiceNow utilization. Demonstrated ability to garner support and recognition from top-level management for impactful contributions to organizational success. Created knowledge articles and provided help desk support on the ServiceNow platform, with in-depth knowledge of system optimization and performance improvements. Effective at gathering requirements and translating BRDs into technical specifications. Skilled in customizing modules such as Case Management, Virtual Agent, CSM, Incident Management, Problem Management, Change Management, Asset Management, Service Request Management, CMDB, and more. Expertise in creating complex workflows and optimizing universes using Designer Module Configuration, Web Services, Catalog Client Scripting, and SOAP. Proficient in HTML5, CSS3, JavaScript, jQuery, and other technologies for developing sophisticated web apps and UI applications. Proven ability to lead and develop innovative technical solutions with a focus on performance and long-term impact. Strong communication and mentoring skills for effective collaboration in cross-functional teams. Created a user-friendly Employee Self-Service (ESS) Portal with a knowledge base and successfully managed version upgrades for the ITSM suite. Experienced in developing software within the healthcare industry, with a strong focus on PI, HIPAA, and PHI compliance.
Revanth Kasula’s Current Industry Confidential
Revanth
Kasula’s Prior Industry
Adp
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Confidential
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Thomson Reuters
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Cigna
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Horizon Blue Cross Blue Shield Of New Jersey
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Dean Health Plan
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Orora
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Work Experience

Confidential
Senior Application Engineer
Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Orora
Senior ServiceNow Consultant
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Dean Health Plan
Senior Servicenow Admin and Developer
Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Horizon Blue Cross Blue Shield Of New Jersey
Senior ServiceNow Portal Developer
Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Cigna
ServiceNow Consultant
Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Thomson Reuters
ServiceNow Developer And admin
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Confidential
ServiceNow Developer and Admin
Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Adp
ITSM Analyst
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)