Rifat Hassan

FAQ About Rifat Hassan

• What is Rifat Hassan's address?

  Rifat Hassan is located at
  Bangladesh

• What is Rifat Hassan's job title?

  Rifat Hassan is a
  1. Customer Service Executive ( June 6, 2019 - June 6, 2020) Digicon Technologies Ltd. Company Location : Mirpur Department: Call Centre Duties/Responsibilities: 1.Answering incoming calls from customer or partner and ensuring instant satisfaction on service quality. 2.Responsible for making outbound and follow-up calls to ensure proper documentation of customer feedback. 3..Receiving customer complaints and input those in the system for necessary measures. 4.Maintaining high standard of call quality as per requirement of the organization and meeting the benchmarks. 5.Handle each and every client with care and honesty. 7.Handle critical customers with effective and gentle communication skill. 2. Customer Care Representative ( June 2, 2017 - March 4, 2019) Banglalink Telecommunication Ltd. Company Location : uttara Duties/Responsibilities: 1.Need to handle incoming calls to the prospective customers pertaining to the Client's business. 2.Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction. 3.Identify customer needs, clarify information and provide solutions. 4.Perform every call actively to solve client's problem.Refer unresolved customer grievances to designated persons for further investigation. 5.Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes. 6.Report time to time to the team leader for complicated issues. Bat

• What industry does Rifat Hassan currently work in?

  Rifat Hassan currently works in the
  Bat

• What is Rifat Hassan's area of expertise?

  Rifat Hassan specializes in
  1. Customer Service Executive ( June 6, 2019 - June 6, 2020) Digicon Technologies Ltd. Company Location : Mirpur Department: Call Centre Duties/Responsibilities: 1.Answering incoming calls from customer or partner and ensuring instant satisfaction on service quality. 2.Responsible for making outbound and follow-up calls to ensure proper documentation of customer feedback. 3..Receiving customer complaints and input those in the system for necessary measures. 4.Maintaining high standard of call quality as per requirement of the organization and meeting the benchmarks. 5.Handle each and every client with care and honesty. 7.Handle critical customers with effective and gentle communication skill. 2. Customer Care Representative ( June 2, 2017 - March 4, 2019) Banglalink Telecommunication Ltd. Company Location : uttara Duties/Responsibilities: 1.Need to handle incoming calls to the prospective customers pertaining to the Client's business. 2.Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction. 3.Identify customer needs, clarify information and provide solutions. 4.Perform every call actively to solve client's problem.Refer unresolved customer grievances to designated persons for further investigation. 5.Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes. 6.Report time to time to the team leader for complicated issues.

• Which languages does Rifat Hassan speak? 

  Rifat Hassan speaks the following languages:
  No languages available.

• Which industries has Rifat Hassan previously worked in?   

  Rifat Hassan has prior experience in the following industries:
  Bangladesh Specialized Hospital , Digicon Technologies , Banglalink

• What is Rifat Hassan’s work experience?  

  Rifat Hassan has the following professional experience:
  Bat , Bangladesh Specialized Hospital , Digicon Technologies , Banglalink , Bat .

• How can I find Rifat Hassan on LinkedIn?  

  You can view Rifat Hassan’s
  LinkedIn profile at LinkedIn URL.

• What are Rifat Hassan’s work email addresses?  

  Rifat Hassan’s work email addresses are
  [email protected] .

• What company does Rifat Hassan work for?  

  Rifat Hassan works at
  Bat