
Rishabh Rai
17 years in IT service delivery, strategy and solution development. Expertise in CRM strategy and planning, enterprise architecture,... | Vancouver, British Columbia, Canada
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Rishabh Rai’s Location Vancouver, British Columbia, Canada
Rishabh Rai’s Expertise 17 years in IT service delivery, strategy and solution development. Expertise in CRM strategy and planning, enterprise architecture, automation, integration design, data management & analytics. Leading the IT Enterprise Architecture for CRM and defining the technical roadmap to ensure alignment of projects with strategic goals. Known for building relationships and solving complex problems with creative solutions. I enjoy leading and being part of global teams, as well as coaching and mentoring. 16x certified Salesforce Solution, Technical, Application & System Architect, Ex. Lightning Champion, Trailhead Ranger. I specialize in designing, implementing, and optimizing Salesforce solutions to deliver seamless and scalable customer experiences. Led end to end delivery for more than 25+ full life cycle large-scale enterprise-wide Salesforce implementation projects with a proven track record of consistently delivering operational cost savings and revenue boosts. Major expertise lies in Salesforce Architecture (scalable architecture to drive growth), CRM Strategy (maximize customer engagement and retention), Integration & Automation (streamlining business processes and workflows), Customization & Development (building tailor-made solutions), Data Management & Analytics (leveraging data-driven insights to help make informed decisions). - Strategic and results-oriented Salesforce Solution Architect with a passion for driving business success through innovative CRM solutions. - Innovative team leader with experience in leading high-performing teams and showcasing salesforce platform expertise. - Trusted advisor for driving business conversations and stakeholder engagement to establish an architectural roadmap. - Effective collaborator and skillful in leading cross-functional teams to deliver high-impact projects on time and budget. - Represent Salesforce as a product expert/SME at enterprise level interactions, corporate and community events. - Strong executive presence and ability to interact, collaborate with CIO,CFO, C-Suite leadership on org-wide initiatives. - Industry experience in Banking, Finance, Insurance and Credit Card domains. I am a proud trailblazer not only blazing my own Salesforce career, but helping many fellow trailblazers and colleagues to achieve their career goals. Have strong forward thinking, analytical, interpersonal, problem solving, and creative skills.
Rishabh Rai’s Current Industry Ntt Data North America
Rishabh
Rai’s Prior Industry
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Ntt Data North America
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Work Experience

Ntt Data North America
Salesforce Solution Architect
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ntt Data North America
Salesforce Technical Architect
Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Ntt Data North America
Salesforce Technical Lead/Architect
Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Ntt Data North America
Salesforce Principal Consultant
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Salesforce Technical Lead
Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Technical Lead Java/J2EE
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm
Application Developer Java/J2EE
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)