
Robert Carroll
Multi-unit position with the responsibility of overseeing a total of 16 stores exceeding $28 million in revenue in... | Denver, Denver, United States
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Robert Carroll’s Location Denver, Denver, United States
Robert Carroll’s Expertise Multi-unit position with the responsibility of overseeing a total of 16 stores exceeding $28 million in revenue in the greater Denver area. Attract, develop, and retain top talent by creating a positive, supportive, results-based work environment. • Ensure that successful onboarding and development occurs throughout the district. • Communicate the potential that others have to grow with GameStop, including career path information. • Encourage outstanding business results by focusing on specific behaviors and outcomes. Use the STAR/AR feedback model. • Personally model the professional conduct expected of all GameStop leaders. • Respond favorably and quickly to all business opportunities identified through sales reports, profit and loss statements, store visit reports, audits, compliance reporting, and customer service data. • Validate that stores are scheduling based on sales trends and business needs. • Empower store teams to act quickly and creatively to resolve customer issues, and respond effectively to customer issues elevated to the multi-unit or corporate level within three days. • Review stores’ shrink results, conduct post inventory counts, and report results to Inventory Control in a timely manner. • Collaborate with the Regional Loss Prevention Manager to respond favorably to all shrink reduction and safety opportunities. • Monitor stores’ appearance and ensure all company standards are maintained. • Discuss store relays and promotions with each Store Manager to ensure accurate and timely execution.An introductory Multi-Unit position with the purpose of preparing for the District Manager role with a District Manager Mentor. - Responsible for own store as Store Manager as well as three other stores as Multi-Unit Manager in Training. Included P&L Reviews with Store Management, Succession Planning, Action Plan Writing, and Delivering Corrective Discipline Actions as needed.• Proactively set Development Plans for associates to maximize potential • Study monthly P&L to understand current opportunities and act upon identifying positive behaviors with team. • Conduct consistent verbal and written coachings with associates using the STAR/AR feedback model. • Hold all members of team equally accountable to sustain a healthy growth for both the business and the team. - Responsible for leading a sales team of 8+ in a competitive sales environment. This included sales training through P&L Review, development plans, and regular associate observation and feedback surrounding behaviors that drive positive performance results. - Responsible for team hiring, training, developing, and scheduling. This was completed through regular recruiting activities such as job fairs, on-the-spot interviews, and networking with local businesses to attract talent. - Responsible for maintaining a neat, clean, and organized store through delegation and hands-on execution. Including, but not limited to: product merchandising, product receiving, adhering to all GameStop Loss Prevention policies and maintaining a respectful workplace with all team members by adhering to Human Resources and basic human principles.Overseeing all store personnel in maintaining Company's focuses and policies. Assist Store Manager in developing all associates in their current role. Through proper coaching and development based on Store Manager expectations, developed more cohesive team in reaching the store's sales goals. Maintained proper inventory control through daily inventory counts and weekly inventory counts. Raised all issues and concerns to Store Manager regarding inventory and team behaviors.
Robert Carroll’s Current Industry GameStop
Robert
Carroll’s Prior Industry
GameStop
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Work Experience

GameStop
District Manager
Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
GameStop
Area Manager (Training Position)
Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
GameStop
Store Manager
Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
GameStop
Assistant Store Manager
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
GameStop
Guest Advisor
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)